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April 17, 2018

About Fast Mail

Fast Mail is a compilation from the Community Transportation Association of America (CTAA) of the latest news and updates from the Community Transportation industry that delivers timely information, resources, and announcements to our members, colleagues and friends. Please keep us posted on your latest news and developments by emailing your content to


Ecolane Demand Response Software Cuts Costs, Increases Revenue, and Operates in Real-Time.

Around the Depot: Sponsored by Ecolane

New products, documents, upcoming events and training from CTAA's staff

Ecolane Demand Response Software Cuts Costs, Increases Revenue, and Operates in Real-Time. Really.

Sponsored Content from Ecolane: Ecolane Demand Response Software Cuts Costs, Increases Revenue, and Operates in Real-Time. Really.
Many software providers sell manual scheduling for demand response, but manual scheduling falls short when there are no shows, cancellations, vehicle breakdowns, weather delays, etc. This can result in fewer rides per hour on the day of service and loss of revenue.

Not with Ecolane. Continuous optimization automatically improves schedules based on changing conditions. Ecolane is the only environment in which rides per hour meet or exceed the scheduled productivity on the day of service, which means you will save more on mileage while increasing revenue. See the software yourself and schedule a demo now!

EXPO 2018

New at EXPO '18: Speed Networking with Vendors; Mobility Management Forum
Interested in learning about the goods and services offered by CTAA EXPO vendors in a new way? Sign up to participate in the first-ever CTAA EXPO speed networking event. This event, scheduled for Tuesday, June 12 (from 3:00 p.m. to 4:30 p.m.), will bring together vendors and buyers for a series of quick one-on-one meetings. This session is being offered at no cost to the participants. All you need to do is indicate your wish to participate in the session on the registration form.

Additionally at EXPO 2018, Tuesday, June 12, will be dedicated to mobility management professionals at our Mobility Management Forum. During the day-long event, mobility managers from across the country will have the opportunity to learn about advances in the mobility management field and in the work of the National Center for Mobility Management; avail of skills training sessions designed in response to needs identified by mobility managers; participate in small group work to shape the discussion of important topics, such as performance measures; and network to learn from their fellow mobility management practitioners. A draft agenda for the session is available. The cost for this day is $150. Register today!


Webinar Recording: Legislative Update
On Monday, April 16, CTAA hosted a Legislative Update Webinar. In the Webinar CTAA Executive Director Scott Bogren and Communications Director Rich Sampson cut through all the double talk and political in-fighting to reveal the real meaning of recent Congressional action on bus and bus facilities investment, infrastructure, non emergency medical transportation (NEMT) and the beginning of the FAST Act reauthorization process. The recording is available here.

CTAA Accepting Applications for Rural & Tribal Technical Assistance Projects

CTAA Accepting Applications for Rural & Tribal Technical Assistance Projects
Though CTAA's Rural and Tribal Transportation Technical Assistance programs – made possible with support from the U.S. Department of Agriculture (USDA) – applications are now being accepted for new projects through April 30, 2018 Full details are available on how to apply for both programs.

CTAA Announces the Availability of Funding for Inclusive Planning Projects
CTAA - along with its partners the National Association of Area Agencies on Aging and the Institute for Community Inclusion of the University of Massachusetts-Boston – is pleased to announce the availability of a new round of funding for local inclusive planning projects. CTAA, with financial support from the United States Department of Health and Human Services, Administration for Community Living, and in collaboration with other federal and national partners, is making available grants of up to $35,000 each for up to 20 organizations for a six-month period.

Latest Edition of DigitalCT Focuses on Leadership This edition of DigitalCT highlights elements of leadership among community and public transportation professions through the experiences of the first class of CTAA's Emerging Leaders Academy, case studies involving CTAA members and analysis of federal policy and funding opportunities to offer a range of innovative leadership strategies.


Webinar: Mobility Management, Mobility on Demand, Mobility for All!
(April 26, 2018, 2:00 pm ET)
Not a battle cry, but the evolution of a concept. This webinar will detail contributions of the Mobility Services for All Americans (MSAA) program and the growing field of Mobility Management to the USDOT's vision for Mobility on Demand (MOD). Presenters from the FTA and others will discuss contributions of Mobility Services for All Americans to human service transportation, Mobility Management's contribution to creative, person-centered mobility design, and the evolution of these efforts to the MOD future. New resources, developed through the MSAA program will be introduced that support communities of all sizes using technology to advance mobility options. Register.

Recapping CTAA's Rural Transit Month

Recapping CTAA's Rural Transit Month We spent the month of March highlighting the nuances of transit in rural America through our first-ever Rural Transit Month. Our unique content every weekday last month included profiles of eight CTAA rural transit members, two video discussions with CTAA rural Board members Barbara Donovan and Randy Zobrist, five Infocards, an itinerary for rural transit attendees at EXPO 2018 in Pittsburgh and primers on rural transit's outstanding safety record and CTAA's rural and tribal technical assistance programs supported by the USDA. Head to our Rural Transit Month page to view each item individually or download a combined PDF of all the materials in one place.


TripSpark Technologies

CTAA's Fed Central

CTAA's one stop for legislative, policy and regulatory news, resources and information.

Lyft Integration for NEMT & Paratransit

Sponsored Content from TripSpark: Lyft Integration for NEMT & Paratransit
LYFT INTEGRATION FOR TRIP BROKER offers the ability to assign last-minute and pre-scheduled trips to Lyft, a Transportation Network Company (TNC) that offers flexible, low-cost, on-demand transportation. Lyft may be chosen as a provider for ambulatory or wheelchair trips in markets where they offer these options.

Learn More About Lyft Integration

  • Showcase of FTA's Mobility-On-Demand Sandbox Program
    Source: National Center for Mobility Management
    The MOD - Mobility on Demand - Sandbox program, showcased at the recent Shared Use Mobility Summit in Chicago, epitomizes how transit, city transportation departments, counties, regions and state DOTs are working to integrate legacy and newer shared-use modes to improve mobility. The current round of MOD Sandbox grants, which the Federal Transit Administration awarded in 2016 under the Obama Administration, are developing technology and services for fare integration, information access through apps and telephones, and coordination and subsidies for connecting transportation services.

Rural & Tribal

The latest developments in improving mobility in rural and tribal communities


News, trends and updates of transit in small urban areas

Specialized & NEMT

Covering the nuances, opportunities & challenges of providing specialized and non-emergency medical transportation

The Porter's Station

Technical assistance resources, documents and events, including webinars, conferences and training

  • Training: Upcoming Courses from NTI
    Source: National Transit Institute
    The National Transit Institute is pleased to announce the following upcoming training sessions: Implementing Rural Transit Technology; Introduction to Transit Asset Management (Tier 1 Agencies); Quality Assurance and Quality Control in Transit; Systems Engineering for Technology Projects; Managing Community Mobility; Paratransit Management & Operations; and Understanding ADA. For more information about these and other courses, visit NTI's course listing.
  • Massachusetts' Community Transit Grant Program Open
    Source: MassDOT Rail and Transit Division
    The Community Transit Grant Program awards funds to help meet the transportation and mobility needs of seniors and people with disabilities. The annual competitive program distributes Federal Transit Administration (FTA) Section 5310: Enhanced Mobility of Seniors & Individuals with Disabilities funds and State Mobility Assistance Program (MAP) funds.

The Whistle Stop

Commentary and analysis on developments in community and public transportation

  • The Potential of Autonomous Electric Buses
    Source: Strong Towns
    Despite the heated debate, autonomous vehicles will simply be a transportation tool. The way we choose to use that tool could define our relationship – good or bad – to the urban environment for the next century or more.

The Information Station

Resources from CTAA

  • Webinar Archive
    CTAA's Webinar archive with recordings of our Webinars going back to 2009.
  • Tip-Sheet: Planning Inclusive Meetings (PDF)(159 KB)
    We offer this short list to encourage you to think about similar tips and reminders as you begin planning a meeting; and a checklist for seeking out meeting locations. We also offer some suggestions for short-term solutions, and, encourage you to find meeting places that are more welcoming or to seek long-term solutions to some of the problems.
  • Ahead of the Curve: CTAA's Safety Training Programs Lead the Way
    For community and public transportation operators safety has always been the priority. Recent action by the Congress to include new transit safety requirements in the latest surface transportation law reinforces this industry-wide commitment. To help transit agencies further meet their system safety goals and come into compliance with the forthcoming federal transit guidelines, CTAA has launched the Community Transportation Safety and Security Accreditation (CTSSA) program.

PASS LogoPASS Training is Now Available Online!
The Community Transportation Association of America (CTAA) is excited to announce PASS Basic, the online alternative to its passenger assistance training. Simply by going to you can access the virtual classroom experience through six audio/visual modules which will prepare your drivers to attend the hands-on aspect of PASS training and attain full PASS driver certification.

  • Certified Safety and Security Officer Program
    Also, learn more about CTAA's safety training programs. The mission of this Certified Safety and Security Officer Program is to assist in improving the professional preparedness of public and community transportation officers, and to maximize their ability to provide safe and secure transit service.

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Richard Sampson
Communications Director
Community Transportation Association of America
800.891.0590 x729