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November 20, 2018

About Fast Mail

Fast Mail is a compilation from the Community Transportation Association of America (CTAA) of the latest news and updates from the Community Transportation industry that delivers timely information, resources, and announcements to our members, colleagues and friends. Please keep us posted on your latest news and developments by emailing your content to



Around the Depot: Sponsored by Ecolane

New products, documents, upcoming events and training from CTAA's staff

Is Your NEMT a Shell of What It Could Be?

Sponsored Content from Ecolane: Is Your NEMT a Shell of What It Could Be? Agencies across the country are challenged with getting their NEMT riders to essential medical appointments on time every day. Ecolane provides automated, continually optimized demand-response software that operates in real-time. When it comes to keeping your riders' strict medical appointments, don't be a snail on the road. Get them there quickly, safely, and early by discovering the advantages of Ecolane DRT. Request a hassle-free demo today.

California Wildfire Recovery

California Wildfire Recovery
Devastating wildfires continue to burn near the Transdev operation in Chico, Calif., where they have 110 team members. In nearby Paradise, a small town outside Chico where 25 percent of our people live, 95 percent of the homes and buildings were totally destroyed. This is the worst damage in the history of California fires. Fourteen team members who live in Paradise have lost everything—their homes and belongings burned to the ground. Others who live in other areas may have had damage occur to their homes, but they have not yet been able to go back and check the status. Transdev has provided $11,600 already for short term needs, but they need to do more and are asking for our help. Our colleagues who lost everything will need temporary housing, clothing and the basics of life for several months - Transdev will be working directly with their local team to identify how the money raised can best assist them. If you can, please make a donation. Transdev will fully match all donations.

  • CTAA Webinar Today: NTD Reporting Best Practices On Nov. 20 at 2:00 p.m. (Eastern), CTAA will host a webinar on Best Practices in NTD Reporting. Every year, CTAA members and transit providers across the country experience challenges collecting and reporting data that's required to be submitted to the National Transit Database (NTD). This webinar will provide resources in compiling and submitting transit data from CTAA staff and TransTrack Systems. There's still time to register.
  • An Introduction to Human-Centered Design and Its Application to Transportation On Dec. 3 and 4, the National Center for Mobility Management is offering a free course in San Diego, Calif., for mobility managers and transportation professionals on "design thinking" for creating community need–based solutions. Participants will be introduced to this process using a non-transportation example covering these phases: 1) challenge identification and in-depth research with affected customer groups, 2) brainstorming solution concepts, 3) prototyping and testing solution concepts, and 4) planning a limited launch of the chosen solution. The training will share useful tools and how other communities have applied design thinking to planning transportation solutions. Priority registration for the course is being given to FTA Region 9 and 10 states, but professionals from other states are welcome to email if they are interested in attending. Learn more.

Kristen Joyner, CTAA Board Member, Has Been Appointed to the Secretary of Transportation Elaine Chao's Advisory Committee on Human Trafficking (PDF)
Source: DOT
The ACHT, established by Charter on Oct. 3, 2018, is comprised of 15 members appointed by the Secretary of Transportation to serve for the life of the committee. The members of the ACHT are a cross-section of stakeholders from both industry and labor, including representatives from the aviation, bus, law enforcement, maritime, port, rail, and trucking sectors.

New CTAA Infocard: Realizing Transit's Fully-Allocated Benefits
Too often, the value determination of transit service is understood as nothing more than the product of subtracting a system's capital and operating costs from its ridership numbers. That perspective assumes that a trip is the end result of access to mobility options. In reality, each trip is instead a means to an end, whether that's reaching employment, healthcare, housing, education and so much more.

CTAA Announces Upcoming Training & Certification Courses

CTAA Announces Upcoming Training & Certification Courses

  • Certified Community Transit Supervisor (CCTS) Workshop: Nov. 29-30, Scranton, Pa. (Sponsored by PennTRAIN)

For full details and registration, visit our Training Calendar.



CTAA's Fed Central

CTAA's one stop for legislative, policy and regulatory news, resources and information.

Sponsored Content by TripSpark

Sponsored Content by TripSpark: TripSpark Moving Together with You
Here at TripSpark, Moving Together means working collaboratively with our customers to develop solutions that address specific operational needs. When you speak, we listen.

Whether it's scheduling, routing, passenger information, or in-vehicle hardware, we have everything you need to keep your operations and customers moving. Plus, a dedicated team of experienced professionals that align your challenges and goals with theirs.

Moving Together, Every Stop Along the Way.

  • CTAA Analysis: Election Results Run-Down
    Election Day 2018 produced some significant impacts, not just in the balance of power in Washington, D.C., but also state and local investment in transportation projects and services. We've prepared analysis of the changes coming with the 116 Congress, as well as the strong support voters showed for community and public transportation through ballot measures and millages.

  • Next Chairman of House Transportation and Infrastructure Committee Likes Vibe from White House on Roads, Bridges, Transit
    Source: The Washington Post
    "This is not going to get done without strong support from the president," said Rep. Peter A. DeFazio (D-Ore.), who is expected to become chairman of the committee when the Democrats take control of the House in January. "The president is going to have to be fully on board if we're going to move something in the Senate." He suggested a path to allow bond sales for infrastructure improvement to roads, highways, bridges and transit, with the money to be repaid by indexing the federal tax on gas and diesel fuel.
  • NCDOT Announces Mobi Awards for Multimodal Projects
    Source: N.C. DOT
    The NCDOT announced it is seeking entries for the first NCDOT Mobi ("Mobility") Awards, which will showcase the important role that investments in aviation, bike and pedestrian facilities, ferries, public transportation, roadways and rail play in creating healthy, vibrant communities and sparking economic development. Entries should describe a transportation project completed in the last five years combining two or more modes of the following modes of transportation: transit, bicycle/pedestrian, rail, aviation, ferry or roadway. Winners will be selected by a panel of judges from across the state, based on a project's success at leveraging private investment, spurring economic development, creating jobs, improving health and benefiting the community. Top multimodal projects will be awarded in five categories: urban, suburban, rural, tourism and innovation.
  • DOT Has Completed FAST Act Requirements on Aligning Federal Environmental Reviews
    Source: Office of the Inspector General
    The FAST Act includes a number of provisions intended to streamline the environmental review process for transportation projects. In particular, section 1313 of the act requires DOT to undertake several actions to align Federal environmental reviews such as developing a coordinated and concurrent environmental review and permitting process and a checklist to facilitate interagency collaboration. DOT has completed all the actions required by section 1313 and has met or exceeded the associated deadlines.
  • New Opportunities for Bipartisanship
    Source: The U.S. Chamber of Commerce
    The results of last week's election are in – Americans delivered a split decision on the makeup of the next Congress. In the House, Democrats won control from the Republicans and now hold the majority. In the Senate, Republicans maintained power and even added seats to their majority. This means that we'll be operating under divided government for the next two years. But it doesn't mean that nothing will get done.

Rural & Tribal

The latest developments in improving mobility in rural and tribal communities

Specialized & NEMT

Covering the nuances, opportunities & challenges of providing specialized and non-emergency medical transportation

The Porter's Station

Technical assistance resources, documents and events, including webinars, conferences and training

  • Webinar: Changes in Demographics and Markets for Public Transportation
    Source: TRB
    On Nov. 28 at 2:00 p.m. (Eastern), TRB will explore how changes in demographics, traveler preferences, and markets for public transportation affect transit ridership now and in the future. Presenters will discuss the role of both "hard" (travel times and costs) and "soft" (values, preferences and attitudes) attributes in the interpretation of predicted changes in the markets for public transportation. They will also identify how an individual's demographics affect their long-term values, their current attitudes, and the type of neighborhood they choose to live in affects their likelihood to ride transit.
  • Automakers Invest in Transit, the App that Helps People Get Around Without a Car
    Source: Tech Crunch
    Transit, a company that built a mobile app designed to help people in cities live without cars, has raised $17.5 million from two automakers in a Series B round. The round was led by RenaultNissan-Mitsubishi's joint investment arm Alliance Ventures. InMotion Ventures, Jaguar Land Rover's venture capital fund, also joined the round, as well as two past investors, Accel and Real Ventures.
  • Waymo CEO: Autonomous Cars Won't Ever Be Able to Drive in All Conditions
    Source: C Net
    "It'll be decades before autonomous cars are widespread on the roads -- and even then, they won't be able to drive themselves in certain conditions," the chief executive of Waymo said Tuesday. John Krafcik, head of the self-driving car unit of Google parent company Alphabet, said that though driverless cars are "truly here," they aren't ubiquitous yet.
  • Upcoming Courses from NTI
    Source: National Transit Institute
    The National Transit Institute is pleased to announce the following upcoming training sessions: Introduction to Environmental Justice, Advancing Mobility Management, Introduction to Transportation Conformity, Title VI and Public Transit, and Managing the Environmental Review Process. More information on and registration for NTI courses are available at

Paul Larrousse, Director at the National Transit Institute, Has Passed Away

Paul Larrousse, Director at the National Transit Institute, Has Passed Away
Paul Larrouse, Director at the National Transit Institute (NTI), suddenly passed away. Paul had worked at NTI for 17 years. Prior to this, he served as general manager of Madison Metro for 14 years. His hard work and passion made him a leader in our industry.

The Whistle Stop

Commentary and analysis on developments in community and public transportation

  • A Smart City Is an Accessible City
    Source: The Atlantic
    A group gathers on a Nashville street corner, some rolling in wheelchairs and others walking. They have arrived holding their smartphones and make friendly chatter while a coordinator helps them log in to an app. Dispersing in small groups, they examine restaurants, cafes, and shops, looking for features signaling that disability is welcome there. The groups use the app to document and rate these features. Once submitted, the information accumulates in a database that others can use to find accessible locations. The event is an accessibility "map-a-thon," an effort to document features of the built environment through collective labor, and turn data collection and visualization into tools for disability activism.
  • How MaaS Public Transit Is Changing The World
    Source: Forbes
    Public transportation provides more economic benefits to private citizens and businesses than initially meet the eye, and thanks to advances in mobility-as-a-service (MaaS) solutions, more resources for citizens to travel around urban areas are becoming available. MaaS technology has the potential to make public transportation more efficient while reducing public reliance on automobiles.
  • Report: Transit Attracts, Retains Jobs in Cities
    Source: Smart Cities Drive
    Chicago's Metropolitan Planning Commission (MPC) released a report, Transit Means Business, indicating that transit attracts and retain jobs in the area, and greater infrastructure investments therefore are necessary for the city to retain a competitive advantage.
  • Texas Community Conducts Inmate Re-Entry Simulator, Uncovers Transportation Need
    Source: Advocate-Messenger News
    On Tuesday, Howard Hunt was elected Boyle County's next judge-executive. On Thursday afternoon, he was unemployed, living at home with his parents, and trying to figure out how to make ends meet after spending four years in federal prison for internet fraud. Hunt wasn't really in dire straits; he was stepping into the shoes of "Nadine," a fictional former inmate, as part of a "reentry simulator" program at Northpoint Training Center.
  • The Bus Gets a Lot of Hate. American Cities Are Trying to Change That.
    Source: Vox
    Even though buses are cheaper to implement than rail, more efficient than trains, and better for the environment than cars, there is an aversion to riding them, so cities are working to create solutions that provide the service of a bus without actually feeling like the bus.
  • 9 Cities with Smart Ideas to Improve Transportation
    Source: Curbed
    Transportation systems don't just move people around—they can also be catalysts for moving cities forward. But too often, between state-level inertia and the lack of serious federal investment in infrastructure and public transportation efforts, U.S. cities face gridlock when it comes to transportation reform. Hope tends to come from smaller-scale initiatives: In cities across the country, local politicians, transit advocates, and commute-weary citizens are responding to the need for more sustainable, equitable, street-level transit solutions, delivering on promises to make daily commutes more multimodal and connect more workers to jobs.
  • The U.S. Finally Catches the Electric Bus Trend
    Source: GTM2
    Electric buses offer a way to clean up the air in communities and mitigate carbon dioxide emissions, all while saving bus operators money. But those buses come at a premium, which can deter cities, schools, business and other potential buyers from making the switch. A recent report by the U.S. PIRG Education Fund notes that electric transit buses cost roughly $200,000 more than diesel buses, but the lifetime fuel and maintenance savings of an electric transit bus amounts to around $400,000. Electric school buses cost roughly $120,000 more than their diesel counterparts, but can save $170,000 over their lifetime. So the potential savings are significant, but the upfront purchase price is a barrier.

The Information Station

Resources from CTAA

  • Webinar Archive
    CTAA's Webinar archive with recordings of our Webinars going back to 2009.
  • Tip-Sheet: Planning Inclusive Meetings (PDF)(159 KB)
    We offer this short list to encourage you to think about similar tips and reminders as you begin planning a meeting; and a checklist for seeking out meeting locations. We also offer some suggestions for short-term solutions, and, encourage you to find meeting places that are more welcoming or to seek long-term solutions to some of the problems.
  • Ahead of the Curve: CTAA's Safety Training Programs Lead the Way
    For community and public transportation operators safety has always been the priority. Recent action by the Congress to include new transit safety requirements in the latest surface transportation law reinforces this industry-wide commitment. To help transit agencies further meet their system safety goals and come into compliance with the forthcoming federal transit guidelines, CTAA has launched the Community Transportation Safety and Security Accreditation (CTSSA) program.

PASS LogoPASS Training is Now Available Online!
The Community Transportation Association of America (CTAA) is excited to announce PASS Basic, the online alternative to its passenger assistance training. Simply by going to you can access the virtual classroom experience through six audio/visual modules which will prepare your drivers to attend the hands-on aspect of PASS training and attain full PASS driver certification.

  • Certified Safety and Security Officer Program
    Also, learn more about CTAA's safety training programs. The mission of this Certified Safety and Security Officer Program is to assist in improving the professional preparedness of public and community transportation officers, and to maximize their ability to provide safe and secure transit service.

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Richard Sampson
Membership & Communications Director
Community Transportation Association of America
800.891.0590 x729