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May 2, 2017

About Fast Mail

Fast Mail is a compilation from the Community Transportation Association of America (CTAA) of the latest news and updates from the Community Transportation industry that delivers timely information, resources, and announcements to our members, colleagues and friends. Please keep us posted on your latest news and developments by emailing your content to



Around the Depot: Sponsored by Ecolane

New products, documents, upcoming events and training from CTAA's staff

Choose the Right Transit Software Provider with this On-Demand Webinar

Sponsored Content from Ecolane: Choose the Right Transit Software Provider with this On-Demand Webinar
Partnering with the right transit software provider can mean the difference between success and failure, and understanding what factors need to be considered when evaluating competitor providers is essential. It's critical to ask the right questions and understand the steps that need to be taken prior to signing an agreement during the evaluation process. To learn more about what factors should be considered and get more insight into the evaluation process prior to signing an agreement, watch the "How to Select a Transit Software Provider" on-demand webinar.


CTAA Headquarters Moves
As of May 1, CTAA's headquarters are now located at 1341 G Street, NW, Suite 250, Washington, DC 20005. Please be sure to update our new mailing address in your records. Stop by for a visit any time you're in D.C.!


CTAA Seeks to Hire Program Associate
CTAA seeks to hire an innovative, tech savvy thinker to work with the FTA-funded National Center for Mobility Management (NCMM). S/he will contribute to the Center's human-centered design work as well as develop strategies and products (written documents, webinars, workshops, conferences, e-learning courses) that help build capacity among mobility management practitioners from around the country. See full job description at

Join Us for Great Lakes Transportation Camp at EXPO 2017

Join Us for Great Lakes Transportation Camp at EXPO 2017
Great Lakes TransportationCamp will be an unconference where attendees suggest and lead sessions and activities. TransportationCamp events are attended by participants from a wide variety of backgrounds, including transit, community transportation, engineering, planning, and technology. Join us on Sunday, June 11 for this pre-EXPO day of fun and creative thinking. Breakfast and lunch included! Registration is now open.


Emerging Leadership Academy Spots Filling Up
CTAA's recently announced new membership training program the Emerging Leaders Academy - has met its threshold of 15 and will launch later this month. The ELA is ideal for agency succession planning and new(er) professionals in the community and public transit field. Don't miss out on being part of the historic first ELA class. All CTAA members are invited to sign up today! Registration is limited so act now. Sign up today.


Poster Session Returns to EXPO!
Be part of the Poster Session at the EXPO Trade Fair! The poster session will give you a chance to shine and share interesting projects or practices in an informal setting open to all EXPO attendees. It is easy to apply and presenters will each receive a $200 stipend. More information is available.

New Keys to NEMT Success Online Training Starts May 16!

New Keys to NEMT Success Online Training Starts May 16! The next installment of CTAA's Keys to NEMT Success online training begins on May 16 and continues on May 18, 23 and 25. Classes start at 2 p.m. (EST). This course guides transportation professionals through the changing world of non-emergency medical transportation, helping trainees to become more competitive and profitable as a provider of NEMT services. Additional information and registration is available.


CTAA Members Save with at Bridgestone/Firestone Tire and Service Centers
Bridgestone Firestone provides our members access to fleet level pricing for vehicle maintenance, tires and repairs. This member program will save between 1520 percent off retail pricing, and is available at over 4,000 locations including Firestone Complete Auto Care, Tires Plus and Wheel Works. Uniform national pricing for service and repairs and tires eliminates the need for local price negotiating. The service centers have ASE-certified trained technicians and all service and repairs are covered by a nationwide warranty. To establish your account, complete the application and send to If you have any questions, please contact Firestone Fleet Care at 800-486-2230 or

  • EXPO: Early Bird Discount Deadline Fast Approaching
    You have just a couple of days left to make sure you get CTAA lowest registration rates for the 2017 Community Transportation EXPO in Detroit, June 11-15. We have so many great trainings, sessions and speakers at this year's conference, you won't want to miss a single day! Hotel rooms at our host hotel are also booking up quickly. Act now!
  • Discover Detroit Through EXPO Tours
    EXPO presents attendees a trio of day-long, off-site tours to experience Mobility Rising in action. Attendees can select a package of two tours on Monday, June 12 & Tuesday, June 13, or choose an a tour individually, a-la carte. Come on out and experience dynamic mobility and community revitalization concepts first-hand via our tours: Innovation in Ann Arbor, the Detroit Neighborhood Tour and the Detroit Transit Tour.


TripSpark Technologies

CTAA's Fed Central

CTAA's one stop for legislative, policy and regulatory news, resources and information.

  • FY 2017 Federal Omnibus Budget Summary - Transportation, Housing and Urban Development Appropriations (PDF)
    Source: House Appropriations Committee
    The Omnibus includes funding for the Department of Transportation, the Department of Housing and Urban Development, and other related agencies. In total, the bill reflects an allocation of $57.7 billion in discretionary spending for these agencies - an increase of $350 million above fiscal year 2016, and a reduction of $5.5 billion below President Obama's request. The bill provides $12.4 billion in total budgetary resources for the Federal Transit Administration (FTA) - $657 million above the fiscal year 2016 enacted level and $7.5 billion below the request. Transit formula grants total $9.7 billion - consistent with the authorization level - to help local communities build, maintain, and ensure the safety of their mass transit systems. Within this amount, $2.4 billion is provided for Capital Investment Grants, including $1.5 billion for all current "Full Funding Grant Agreement" (FFGA) transit projects. Core capacity projects receive $333 million in the bill, and $408 million is included to fund all state and local "Small Starts" projects that will begin in fiscal year 2017. *Note: Stay Tuned to CTAA Executive Director Scott Bogren's Twitter feed for updates on the FY 2017 budget resolution, and negotiations over the FY 2018 budget as they unfold.
  • Seven Major Players in Trump's $1 Trillion Infrastructure Push
    Source: The Hill
    Members of the White House, Congress and Transportation Department are all expected to have a major role in shaping President Trump's $1 trillion infrastructure package. Some may influence which transportation projects are selected for the wide-ranging proposal, while others will play a pivotal role in getting the plan over the finish line. Legislation is still in the process of being crafted, but it could land on Capitol Hill as soon as next month.
  • How and When to Use Private Money in Infrastructure Projects
    Source: The Economist
    PPP thus promises to deal with a host of shortages: of infrastructure; of fiscal space; of long-lived and safe securities; and of aggregate demand and jobs. If it is done correctly, the public users of infrastructure gain from the innovation and efficiency of private-sector firms. But the shortish history of PPP is littered with examples where private provision did not live up to its promises. Problems fall broadly into three categories: the behavioral barriers that turn off consumers; political interests that often turn projects sour; and the difficulty of finding financial and incentive structures that align the interests of all parties.


Route Match

Rural & Tribal

The latest developments in improving mobility in rural and tribal communities

4 Simple Steps to Spice Up Your Branding

Sponsored Content: 4 Simple Steps to Spice Up Your Branding (Sponsored by TripSpark)
To build your ridership, you'll want riders and prospective riders to see the value you bring and attract them to use your services. Knowing how to market and brand yourself can help a lot. Let's take a look at a few tips that can help you strategize and mobilize your brand to work for you.

Small Urban

News, trends and updates of transit in small urban areas

The Porter's Station

Technical assistance resources, documents and events, including webinars, conferences and training

  • Report: Coordinating Senior Transportation among Multiple Councils on Aging (PDF)
    Source: MassDOT
    Many Councils on Aging have questions or concerns about what coordinated or regionalized transportation service would mean for them and for their seniors. This research brief seeks to inform the decisions of COAs and municipalities that are exploring regionalization or coordination of transportation. The first section provides an overview of different approaches to coordinating service, and the second section discusses key considerations related to coordinating transportation. Although many COAs provide a range of transportation services to their seniors, this brief focuses primarily on COA transportation in which a paid driver drives a COA van.
  • Safety: The Challenge of Reporting Near-Miss Bus Operation Incidents
    Source: Metro Magazine
    We may agree that reporting vehicle near misses is important and expecting folks to self-report might be, let's shall we say - a bit on the optimistic side. So how can we gather that valuable near miss data if willing volunteers are reluctant to come forward?
  • SUMC to Lead FTA Mobility on Demand Innovation and Knowledge Accelerator Project
    Source: SUMC
    The Shared-Use Mobility Center (SUMC), a national nonprofit organization, has entered into an agreement with the Federal Transit Administration (FTA) to operate a new technical assistance effort to support the successful implementation of Mobility On Demand projects around the United States. The initiative will focus on helping recipients of FTA's Mobility On Demand (MOD) Sandbox program funding demonstrate innovative transportation solutions in 11 cities across the U.S.

The Whistle Stop

Commentary and analysis on developments in community and public transportation

  • How to Make Transit Systems Better Overnight
    Source: Medium
    There are tons of tough calls involved in designing new transit systems: do you shoot for maximum ridership at the expense of reduced service in other areas? Or do you try and serve each neighborhood even if that means service in denser neighborhoods will suffer? How do you handle NIMBYism, tight budgets, and soaring infrastructure costs? How do you explain to someone that the bus they've relied on for 10 years is being cut?
  • When Does Reform End and New Revenue Begin for Transit?
    Source: CommonWealth Magazine
    When struggling, transit systems basically face three options: cut service, raise fares once again, or enact reforms such as restructuring the retirement funds. Three options? Just those three? What about raising net new revenue, the kind of stable revenue that would enable the state-of-good-repair work we all agree is urgently ended? The kind of new revenue that would support hiring the staff resources? I thought those who embraced "reform before revenue" implicitly agreed that once reform took place, net new revenue would follow. But, of course, there is never enough reform to appease these reformers, never enough to trigger the revenue part of the equation.
  • In the Smart City Race, We're Betting on Transit
    Source: TechCrunch
    Comprehensive and large-scale smart city innovations will start to emerge where we least expect them. Not in our streets or in our buildings, but below them, in the subways, commuter rail and transit networks of global cities. Here's why transit systems around the world are positioned to take center stage in a smart city revolution.
  • Would Free Fares Drive More People to Use Public Transit?
    Source: D Magazine
    A 2013 study by the University of California, Berkeley found that cost of public transit doesn't play a large role in the reasons people don't ride public transit. Rather, the number one reason people don't ride transit is unreliability. Other reasons people give up on transit found the in same study: long transfers, missed transfers do to misinformation, crowds, delays, long waits, buses that leave riders stranded, inaccessibility of destinations by transit, and buses that sit in traffic. In other words, people stay off transit when it doesn't get them where they need to go or when it takes too long together.
  • Will U.S. Infrastructure Problems Slow Future of Autonomous Vehicles?
    Source: Salon
    The challenge of figuring out the infrastructure needs of autonomous cars is like to trying to hit a moving target. Automakers themselves are still figuring out the best ways to deploy the various types of autonomous driving features, so it's difficult for officials to figure out what new standards will need at the federal level.
  • Nine Practices of Successful Public/Private Partnerships
    Source: Urban Land Institute
    Though PPPs are not new, they are being used more widely in a variety of new contexts and are evolving to take more extensive and complicated forms of shared risk and responsibility. These changes will accelerate if the federal government moves forward with broad public investment to modernize infrastructure through the use of tax credits to engage the private sector.
  • Measuring Transit Effectiveness: How Isochrones Could Be the New Standard
    Source: Remix
    Isochrones are visualizations that show how far a transit rider can get from a given starting point within 15, 30, 45, and 60 minutes of travel using only transit and walking. By using isochrones, we can figure out where transit exists today, at what frequencies, and understand how to invest in modes of travel that get at the heart of cities' purposes.

The Information Station

Resources from CTAA

  • Tip-Sheet: Planning Inclusive Meetings (PDF)(159 KB)
    We offer this short list to encourage you to think about similar tips and reminders as you begin planning a meeting; and a checklist for seeking out meeting locations. We also offer some suggestions for short-term solutions, and, encourage you to find meeting places that are more welcoming or to seek long-term solutions to some of the problems.
  • Ahead of the Curve: CTAA's Safety Training Programs Lead the Way
    For community and public transportation operators safety has always been the priority. Recent action by the Congress to include new transit safety requirements in the latest surface transportation law reinforces this industry-wide commitment. To help transit agencies further meet their system safety goals and come into compliance with the forthcoming federal transit guidelines, CTAA has launched the Community Transportation Safety and Security Accreditation (CTSSA) program.

PASS LogoPASS Training is Now Available Online!
The Community Transportation Association of America (CTAA) is excited to announce PASS Basic, the online alternative to its passenger assistance training. Simply by going to you can access the virtual classroom experience through six audio/visual modules which will prepare your drivers to attend the hands-on aspect of PASS training and attain full PASS driver certification.

  • Strengthening Inclusive Coordinated Transportation Partnerships to Promote Community Living
    The mission of this project, sponsored by the Department of Health and Human Services' Administration for Community Living is to demonstrate the value that inclusive processes can bring to transportation efforts. The Community Transportation Association of America, in partnership with Easter Seals, National Association of Area Agencies on Aging, and Westat, is developing, testing and demonstrating ways to empower people with disabilities and older adults to be actively involved in designing and implementing coordinated transportation systems.
  • Certified Safety and Security Officer Program
    Also, learn more about CTAA's safety training programs. The mission of this Certified Safety and Security Officer Program is to assist in improving the professional preparedness of public and community transportation officers, and to maximize their ability to provide safe and secure transit service.

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Richard Sampson
Communications Specialist
Community Transportation and RAIL Magazines
800.891.0590 x729