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State Approaches to Coordination

These coordination resources focus on specific states or localities. For additional documents pertaining to state-specific approaches to human service transportation coordination, see the coordination database maintained by the National Conference of State Legislatures.

State Human Service Transportation Coordinating Councils: An Overview and State Profiles (PDF)(147 KB)
Prepared by the National Conference of State Legislatures
Coordinating councils have been formed in recognition of the complex governing structures that have arisen over time to meet the needs of various groups for transportation services. These complex governing structures have resulted in a lack of consistency in approaches, an overlap of services in some places, and unconnected services in others. In addition, due to funding shortfalls and policy and implementation failures, many who need transportation are left unserved or underserved. This report provides a synopsis of how state coordinating councils operate, provides a 50-state reference table, and profiles the 25 existing state coordinating councils. NCSL has also released several targeted profiles of individual state coordination practices, including:

Handbook for Creating Local Transportation Coordinating Councils in Colorado (PDF)(1.13 MB)
Prepared by Transit Plus, Inc. for the Colorado Interagency Coordinating Council for Transportation Access and Mobility
Colorado is facilitating the coordination of human service transportation programs throughout the state. This handbook has been produced by the Colorado Interagency Coordinating Council for Transportation Access and Mobility (Colorado Council) to assist you in coordinating transportation resources and establishing local or regional coordinating councils. It provides a decision-making framework for determining how to establish your council to best address local mobility priorities. There are important issues for each region in the state to consider when setting up coordinating councils. This handbook guides you through the major steps in the process and provides information and referrals regarding available transportation services.

Pennsylvania Human Service Transportation Coordination Study
By the Commonwealth of Pennsylvania
The Commonwealth of Pennsylvania has released a Human Service Transportation Coordination Study, in response to a recommendation of the Commonwealth's Transportation Funding and Reform Commission, and as a result of Pennsylvania Act 44.

How to Create State-Level Transportation Agency Continuity of Operations and Continuity of Government Plans (PDF)(1.04 MB)
By the Mineta Transportation Institute, San Jose State University
This report is intended to serve as a template for individual states to use in the development of their own Continuity of Operations and Continuity of Government plans. This type of planning helps ensures that state departments of transportation can continue their essential functions through a wide range of emergencies and disasters.

Proceedings from the National Symposium for Rural Transportation Planning Organizations and Metropolitan Planning Organizations: Assessing the Structure and Benefits of Collaboration (PDF)(1.1 MB)
By the National Association of Development Organizations
This proceedings report documents a special event on the relationships among regional planning organizations, state and local government agencies, and stakeholder groups. This symposium was held as a joint session during the 2010 National Rural Transportation Peer Learning Conference and the Association of Metropolitan Planning Organizations Annual Conference. Through a keynote address and a series of panels, attendees learned about models for collaboration on planning efforts from five states: Alabama, Iowa, Missouri, North Carolina and Tennessee. Through small group discussion, attendees also engaged in further dialogue on benefits of and obstacles to collaboration, issue areas often addressed through partnerships, and institutional arrangements that facilitate relationship-building.

Section 5310 Transportation State Management Plans: A Baseline Review (PDF)(225 KB)
By Alexandra Enders and Tom Seekins, University of Montana
The Federal Transit Administration's Elderly and Persons with Disabilities Program (Section 5310), in place since 1975, has been particularly important for states trying to fill gaps in accessible transportation services where existing transportation is "unavailable, insufficient, or inappropriate." This article provides a baseline review and analysis of Section 5310 State Management Plans. It shows the similarities and differences in the approaches states have taken in the kinds of policies they enact, what they emphasize, and how transportation services are organized, planned, designed, and carried out to meet the special needs of elderly individuals and people with disabilities.

Minnesota Public Transit-Human Services Transportation Coordination Study (PDF)(1.5 MB)
By the Minnesota Department of Transportation Office of Transit
The State of Minnesota, through the Department of Transportation, Office of Transit, undertook this project to establish a planning Framework to educate public transit and human service transportation stakeholders at the local level (e.g., organizations responsible for transporting agency clients, students, and the general public) about the benefits of coordinating public transit and human service transportation, identify transit industry Best Practices in public transit and human service transportation coordination activities, and develop a statewide action plan for improving transportation coordination.

Commonwealth of Massachusetts Executive Office of Health and Human Services Human Service Transportation FY2010 Annual Report (PDF)(292 KB)
By The Commonwealth of Massachusetts Executive Office of Health and Human Services Human Service Transportation
The Commonwealth's Human Service Transportation (HST) system was designed and implemented in partnership with the Massachusetts Department of Transportation. Six Regional Transit Authority (RTA) brokers provide brokerage services under contract with the Executive Office of Health and Human Services in each of nine distinct HST Areas, encompassing all cities and towns within the Commonwealth. A high level of coordination is accomplished because each broker administers transportation services by subcontracting with qualified transportation providers in their HST Areas.

Moving into North Dakota's Future: Meeting the State's Need for Safe and Efficient Mobility (PDF)(89 KB)
By The Road Information Program (TRIP)
This report examines North Dakota's financial capacity to modernize its surface transportation system. The Road Information Program (TRIP) is a nonprofit organization that promotes transportation policies that aim to relieve traffic congestion, improve road and bridge conditions, improve air quality, make highway travel safer and enhance economic productivity.

Wisconsin Human Service Transportation Coordination Model (PDF)(778 KB)
By the Wisconsin Department of Transportation
The four major tasks associated with this coordination model for the State of Wisconsin include the following:

  • Document state agency programs (State Funding Assessment)
  • Identify gaps and barriers (Local Needs Assessment)
  • Identify and compare Wisconsin with other states' coordination models
  • Recommend Human Service Transportation Coordination Models

Coordinated Human Service Transportation: State Legislative Approaches (PDF)(3.9 MB) 
By the National Conference of State Legislatures
This report focuses on state-level coordination of human transportation services, with particular emphasis on state legislation. It is intended to assist state legislators who wish to examine the potential for greater human services transportation coordination in their states. The report includes background information about specialized transportation needs; provides information on coordination benefits and disadvantages; examines federal, state and local coordination activity; and highlights 2003 and 2004 state legislation. It also contains profiles of coordination activities in all 50 states and the District of Columbia and considers the effectiveness of various state approaches. A detailed bibliography provides references to statutes, executive orders and reports in all 50 state jurisdictions, including web links where appropriate.

Improving Public Transportation Services through Effective Statewide Coordination (PDF)(182 KB) 
By the National Governors' Association Center for Best Practices
This report explores how governors can improve the efficiency and effectiveness of transportation services in their states though coordination. Coordination can increase the level and quality of service, eliminate duplication, and make transportation more cost effective. Three key factors: leadership, participation, and continuity have been present in successful statewide coordination efforts. Establishment of formal coordination arrangements provide access to additional resources at the federal, state, and local level. Best practices in coordinated transportation in seven states and performance measurement techniques were included as appendices.

Transportation Collaboration in the States (PDF)(264 KB)
By the National Policy Consensus Center (NPCC)
This project was conducted by the National Policy Consensus Center (NPCC) with oversight from FHWA's Office of Project Development and Environmental Review. The NPCC team developed and tested an assessment tool/questionnaire to use in interviewing state officials and other stakeholders during site visits. The assessment questionnaire was designed to collect information in four areas of interest: (1) issues, barriers and obstacles to transportation planning and project development; (2) current communication and coordination methods; (3) use of collaborative approaches; and (4) future opportunities for collaboration and training.