Table of Contents
With select articles linked in PDF
- Taking SMART to the People (PDF) (40 KB)
A funding crisis in 1994 precipitated a fundamental change in the way the Suburban Mobility Authority for Regional Transportation (SMART), in Detroit, Mich., served its customers. Four years later, the agency has won overwhelming local support -- twice -- and is breaking new ground as an urban transit provider for the next century.
- The Only Thing That Really Matters is Taking Care of the Passengers
When one pictures urban transit service, chances are, Dothan, Ala., doesn't come to mind. But the Wiregrass Transit Authority serves Dothan (a small-urban area) with a cost-effective, passenger-friendly system that ideally suites the needs of the community.
- Boulder Redefines Urban Transit (PDF) (27 KB)
To help reduce congestion and improve local air quality in Boulder, Colo., two new bus routes have been developed to directly compete with the convenience and comfort of the private automobile. The SKIP and HOP routes have become overnight successes as they help redefine urban transit.
- In the Chairman's Backyard
To help re-invent urban transit in Altoona, Pa., officials with Altoona Metro Transit (Amtran) re-engineered their internal structure, empowered employees, improved relations with the union and embraced a value-based leadership style. The results seen new-found success for urban transit.
- Mross Leads Fresh Approach to Transit in Indianapolis
Roland Mross, in an interview with Editor Scott Bogren, discusses recently completed and pending changes to Indianapolis, Ind.'s urban transit system. Mross, a former Federal Transit Administration deputy administrator, is leading a more competitive approach to transit service.
- New Products 1998
Our annual guide to all of the new products made available in the past 12 months to the community transportation industry.