CTAA EXPO 2011: June 5-11 in Indianapolis logo and home page link

EXPO 2011: Workshops

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Cover of EXPO 1987 programTwenty-five years after it was launched as the foremost gathering of community transportation professionals, the Community Transportation EXPO returns to Indianapolis, Ind., for its silver anniversary. EXPO returns to its original home to celebrate twenty-five years through a series of outstanding workshops, training sessions, social events and, of course, the National Community Transportation Roadeo competition. All this takes place in Indianapolis, June 5-9, 2011.

About Our Workshops

The best training sessions in the industry taught by recognized experts and with timely, useful topics is what makes EXPO so valuable. Each year we offer a wide variety of workshops with morning and afternoon sessions on Wednesday and Thursday of EXPO week. These sessions are tailored to meet the specific needs of community and public transportation managers, officials and advocates. All EXPO registrants are able to participate in any session

Each year we offer a wide variety of workshops
Each year we offer a wide variety of workshops
Each year we offer a wide variety of workshops

Workshop Sessions

Wednesday, June 8, 9:00-10:30 a.m.

  • Making Performance Measures Work for You
  • Digital Publishing Made Simple
  • Taking People Back to Work
  • Stepping Into New Shoes: Understanding Transportation from a Human Service Agency Perspective
  • System Innovations: Developing Fixed and Flexible Routes
  • The Insurance Session: Health Care Reform and the CTAA Insurance Store
  • Connectivity and Interlining: The State of America's Intercity Bus System
  • ADA Service Strategies and Innovations
  • Safety First: Fitness for Duty Testing for Drivers

Wednesday, June 8, 3:15-4:45 p.m.

  • Understanding the Benefits of Contracting with Private Operators
  • Looking at Today and Tomorrow: Alternative Fuel Buses
  • Keys to Effective Conflict Resolution in the Workplace
  • Challenging Commutes Meet Innovative Solutions
  • Building Effective Health Care Partners: Focus on Dialysis and Hospitals
  • Enabling Student Transition Through Transportation
  • Transit Trends: Complete Streets and Multimodal Planning
  • Mobility for All: Universal Design and Complete Accessibility
  • Practical Customer Service Principles

Thursday, June 9, 8:30-10:30 a.m.

  • Connecting People with Work: Transit's Vital Role
  • Exploring the Impact of Managed Care on Non-Emergency Transportation
  • One Call, One Click, One Solution
  • Seniors and Transportation: A Fresh Approach
  • Tough Times Call for Creative Funding Solutions

Thursday, June 9, 3:15-4:45 p.m.

  • Getting the Vehicle You Need: Procurement Tips
  • Turning Employers into Transit Advocates
  • Winning: Practical Debate Strategies
  • Safety First: Management's Role in Ending Distracted Driving
  • The Role of Transit Board Members in System Success
  • National Transit Database Rural Training
  • No Time Like the Present: The School-Transit Partnership in Today's Economic Climate
  • Effective Writing Strategies for the 21st Century
  • What Is Technical Assistance and Where to Find It