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Membership Pledge

membership pledgeThe CTAA staff recently signed our membership pledge, a document which captures our commitment to our members.

Rural transit's outstanding safety record

Statistics from the National Transit Database demonstrate the outstanding record of the nation's rural transit providers. In relation to the amount of service these systems provide, rural transit drivers among the safest on the road.

Transit News
The Latest Edition of Fast Mail

Fast Mail is the newsletter of the Community Transportation industry. It is a bi-monthly compilation of the latest news and updates from the industry with timely information, resources, and announcements to our members, colleagues and friends.


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News and Events
PASS Training Logo

PASS Training is Now Available Online!

The Community Transportation Association of America (CTAA) is excited to announce PASS Basic, the online alternative to its passenger assistance training. Simply by going to you can access the virtual classroom experience through six audio/visual modules which will prepare your drivers to attend the hands-on aspect of PASS training and attain full PASS driver certification.

Transit Planning for All

Transit Planning for All

The Community Transportation Association of America, in partnership with Easter Seals, National Association of Area Agencies on Aging, and Westat, is developing, testing and demonstrating ways to empower people with disabilities and older adults to be actively involved in designing and implementing coordinated transportation systems. Our goal is to support communities nationwide in adopting sustainable, scalable, and replicable models that include participation of people with disabilities and older adults in the design and implementation of responsive, coordinated transportation systems.

National Center for Mobility Management

New NEMT Tools

In the non-emergency medical transportation (NEMT) field it is incumbent upon providers to embrace change and to do things differently. RIMMS is a new program that is designed to affordably provide organizations with the resources, information, products, services and skills necessary to efficiently start-up or expand a NEMT program of any size. Visit the RIMMS webpage or email for more information.

The CTAA Insurance Store

The Insurance Store at CTAA

As part of what we do, we try not just to represent our members in Washington, but we also try to help them and part of our help is to try to make complicated parts of our business simpler and better. One of the greatest challenges for all parts of our membership is insurance protection, a subject that is made more difficult because our membership base is so diverse. The Insurance Store at CTAA is our way of helping with the complicated insurance situation. Our store has the ability to match products in the insurance world with the individual needs of our members. Whether you're a governmental agency, a nonprofit corporation or a small business, the insurance Store can be your one-stop resource on all insurance needs and services.


VMMI: Vehicle Maintenance Management and Inspection

The Vehicle Maintenance Management and Inspection certification training program promotes the community transportation industry's commitment to safe, reliable transportation through building the professional skills of maintenance personnel and managers. This workshop is geared toward enhancing the skills of maintenance technicians and maintenance managers. This three-day program is designed to improve the maintenance oversight of fleets of smaller transit vehicles (i.e., less than 25-foot length). It is based on an established maintenance training curriculum developed by Halsey King, SAE and applied to countless vehicle fleets nationwide, to which CTAA has added a layer of testing, certification and performance quality.

Broadcast Tower icon

The CT Podcast

The CT Podcast covers the community and public transit field, featuring interviews with a wide variety of transit professionals discussing new ideas, key topics, breaking news and much more with DigitalCT's Scott Bogren.

How To...

How To....

This collection of how-to articles launches a new regular department in DigitalCT, that regardless of the topic of a typical edition we will devote at least one article to the practical side of community and public transportation. From recruiting and retaining drivers to transforming your communications to using all of CTAA's many and varied membership benefits, services and products, this edition signals a new commitment from CTAA and its flagship publication.

Pofessional Development Services

The Keys to NEMT Success

Non-emergency medical transportation (NEMT) is rapidly changing. Wouldn't it be great to have a recognized NEMT expert who's been an NEMT operator and has experience working directly with insurance companies, brokerages and state Medicaid agencies at your disposal? CTAA is pleased to announce the most innovative community and public transportation-training product we've ever offered. The Keys to NEMT Success is low-cost, can be accessed fully right at your own computer and provides you the opportunity to ask questions and interact with renowned NEMT expert.

PASS Training online T4ALL National Center for Mobility Management logo RIMMS The Insurance Store at CTAA thumbnail VMMI CT Podcast How To... The Keys to NEMT Success