Telling the Truth about Transit

Image of a Loud Speaker

This edition of DigitalCT focuses on how transit professionals and advocates alike can best communicate with elected officials and in their communities. We've assembled a set of resources and strategies to effectively make the case for improved mobility and how to cultivate lasting relationships with decision-makers. Also, be sure to watch Editor-in-Chief Scott Bogren's video note detailing this issue of DigitalCT.

To ease our readers in the transition to Community Transportation magazine's new digital format, we have developed a troubleshooting tips for downloading the magazine, as well as a guide to using the new publication once it is downloaded.

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In this Issue

Editor's Note

Scott Bogren

In keeping with the innovative and exciting spirit of our digital publication, play the video in the attached file to view Editor-in-Chief Scott Bogren's video editor's note.

Voices from the Community: Transit Reacts to Hurricane Irene

Map of Hurricane Irene's path

This edition's podcasts focus on community and public transit's response to Hurricane Irene as it came ashore in the Mid-Atlantic and then proceeded up into Vermont dropping prodigious amounts of rain. Learn how two transit systems managed the hours before the storm arrived, the event itself and then it's aftermath.

Expert Advice: Working with Elected Officials

Arkansas Transit Association

Ann Gilbert has been the Executive Director of the Arkansas Transit Association since 1988 and during that time has worked directly with elected officials at the local, state and federal level on community and public transportation issues. DigitalCT asked Ann to share her expertise on how to both establish effective working relationships with legislators and how to best communicate with them.

Strategies in Action

Telling the Truth About Transit screen shot for videos

With our digital format, we not only can talk about best practices in Telling the Truth About Transit, we can show you, too! Here, we provide six short video examples of the communications skills you'll need to develop and hone to create the best possible outcomes from your conversations about transit -- whether they be with an elected official, a chamber of commerce, a newspaper editorial board or at church.

Framing Your Message

Capitol Building, Concord, N.H.

An important component in Telling the Truth About Transit is crafting and framing your message. This key step involves not only the specifics of what you'll say, but also how and where you make contact with the elected officials, business or potential partner organization with whom you are trying the communicate.

Telling the Truth About Transit

Screen shot of Telling the Truth About Transit blog

This is a both confusing and fluid time for community and public transportation systems, leaders and advocates. Many are wondering, "What should I be doing?" Here is your answer!

Transit Fuels the Economy

Screen shot of article 'Transit Fuels the Economy'

Local businesses and business leaders can be excellent community and public transit advocates. To win their support, transit professionals must be able to understand the business community's mobility needs. Here, we discuss how one large firm has become a transit advocate, with lessons for how to build this type of support in your neighborhood. DigitalCT spoke with a leader at one of the nation's largest corporations, Frank Bozich, President of chemical company BASF's Catalysts Division, about his company's prioritization of transit access for their employees.

Access to Transportation and Good Healthcare Outcomes

Community transit bus wrapped in health care images

Community transportation is unique in that it often emerges out of answering a very specific need and from local initiative -- and not solely governmental entities. This article is a timely reminder of the inspiration and beginnings of many Community Transportation Association of America members, and highlights how community-based individuals and organizations, in concert with more traditional forms of public transportation, can increase vital mobility in a neighborhood. That this particular innovation also addresses the important connection between mobility and successful healthcare outcomes furthers the importance of this article as an example of Telling the Truth About Transit.

Chambers of Commerce and Business: Advocates and Beneficiaries of Transportation Connectivity

Carmel Chamber of Commerce Logo

An important part of Telling the Truth About Transit is not only discussing the issue with those holding elected office, but also with powerful potentials partners like those in the business community. To build lasting relationships with business leaders, transit professionals can find common ground on transit as a solution to the economic costs of congestion, employee access and lost productivity.

The Manager's Corner

Title slide from CTAA Comms. Team Webinar

In our second installment of The Manger's Corner, we focus on new communications tools and strategies that can help transit professionals Tell the Truth About Transit, in more immediate and efficient ways.

Transit Notes

Taylor Station


Richard Sampson
Communications Specialist
Community Transportation and RAIL Magazines
800.891.0590 x729