Passenger Service and Safety (PASS) Training workshop materials

OPTION 1

Classroom two-day PASS driver certification training

In this format, the PASS Trainer conducts the full two day PASS driver certification training. Materials for the two-day driver certification training include the driver training manual, test booklet, test answer sheet and evaluation form. The manual becomes the property of the trainee. Trainers are asked to make copies of the answer sheets and evaluation forms for his/her own records and must forward the originals to:

Community Transportation Association of America
1341 G Street, NW
Tenth Floor
Washington, DC 20005
Attn: Stephanee Smith

Tests are graded at CTAA offices and certificates are mailed within thirty days of receipt.

Cost per certification packet

  • $35 per packet for CTAA individual or organizational members
  • $50 per packet for non-members

Order

OPTION 2

Online PASS driver training plus half day hands-on workshop

In this format, in order to attain full PASS driver certification, the trainee must complete the online PASSbasic training program:

Cost for online training

  • $25 per packet for CTAA individual or organizational members
  • $50 per packet for non-members
  • To register for online PASS training, go to http://training.ctaa.org/index.php

PLUS: attend a half-day training on wheelchair securement and lift operation procedures.

Materials for the half-day training (conducted by a certified PASS trainer) include the hands-on manual, test question sheet, test answer sheet and evaluation form. The manual becomes the property of the trainee. Trainers are asked to make copies of answer sheets and evaluation forms for his/her own records and must forward the originals to:

Community Transportation Association of America
1341 G Street, NW
Tenth Floor
Washington, DC 20005
Attn: Stephanee Smith

For full PASS certification, trainees must provide a copy of the online certificate (or the certificate number) and pass the hands-on testing component. Tests are graded at CTAA offices and certificates are mailed within thirty days of receipt.

Cost per hands-on certification packet

  • $15 per packet for member and non-member

Order

For opportunities to become a PASS trainer, please visit our training calendar.

Who is eligibility to receive membership rates?

  • Trainer holding individual CTAA membership
  • Trainer employed by a CTAA member organization
  • Drivers to be trained employed by a CTAA member organization

To get the member rate, you will need to input your member number. If you need your member number, please email training@ctaa.org. To join our organization, please contact Caryn Souza at 800.891.0590 x714, 202.294.6527 or via email at souza@ctaa.org.

Shipping Information

Material orders are processed Monday through Friday during business hours. Orders received after 3:00 p.m. EST (Eastern Standard Time) will be processed the following business day.

PASS training materials are sent by USPS priority mail. Please allow ten business days for PASS orders to arrive. For expediting requests, please contact the training department directly by phone 800-891-0590 x740 or via email at training@ctaa.org.

For questions and inquiries contact

CTAA Professional Development Service
ATTN: Stephanee Smith
1341 G Street, NW, 10thFloor
Washington, DC 20005
Phone: 202-415-0220 or 1-800-891-0590 x740
Email: training@ctaa.org