Register at Cvent for EXPO 2013
EXPO 2013 June 2-7 in Albuquerque, New Mexico

EXPO 2013 Pre-Conference Intensives

The Community Transportation Association's Conference Intensive sessions lead off the annual EXPO and bring together community and public transportation's most respected experts and presenters with vital, timely topics. These one-, two- and three-day sessions will inspire you with new perspectives and help you learn valuable new skills.

Note: Our Conference Intensives meet the training requirement for those seeking CCTM and CTPA certification. All certification courses have a testing component.

Three-Day Classes: June 3-5

  • Vehicle Maintenance Management and Inspection (VMMI)
    Presenter: Halsey King, SAE
    The Vehicle Maintenance Management and Inspection certification training program promotes the community transportation industry's commitment to safe, reliable transportation through building the professional skills of maintenance personnel and managers. This workshop is geared toward enhancing the skills of maintenance technicians and maintenance managers.
  • Passenger Service and Safety (PASS) Train-the-Trainer Workshop
    Presenter: Russ Parish
    Attendees will receive training and a professional certification in the critical elements of safety, sensitivity and passenger assistance. This workshop is designed as a three-day Train-the-Trainer to certify trainers who can then train drivers in the passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities. Note: This workshop is specially discounted for Roadeo Drivers.

Two-Day Classes: June 3-4

  • Certified Community Transit Supervisory (CCTS)
    Presenter: Mike Noel
    The best public and community transportation operations are those that are managed effectively and efficiently. In this certification workshop learn to develop and demonstrate your ability to manage front-line transit employees, ensuring system safety and reliability in the process. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 5. This class is designed for the men and women who directly supervise drivers, dispatchers, and other front-line transit operating staff. This year's training will also feature an on-line component as a prerequisite to in-person conference training.
  • Professional Dispatching and Scheduling (PDS)
    Presenter: Peter Albrecht
    In this certification workshop learn to develop and demonstrate expertise in maximizing the efficient delivery of demand-responsive transportation, conveying riders' requests into affordable and appropriate trips, and making effective use of your transit system's resources. This workshop is designed for the scheduler or dispatcher and relevant for any demand-responsive or fixed-route environment.
  • Preparing for the CCTM and CTPA Examinations
    Presenter: Chris Zeilinger
    Prepare for our industry's professional management examination, and gain a fresh overview of all the key ingredients of effective transit management. State transit personnel are encouraged to take this class as part of their Certified Transit Program Administrator (CTPA) study program. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 5. This course is designed for senior-level community transit managers with some experience who are looking to broaden their knowledge base and build on their professional skills.
  • Certified Safety and Security Officer (CSSO)
    Presenter: Ream Lazaro
    Assure your transit system's commitment to safety and security through participation in our Certified Safety and Security Officer Program. Following the Federal Transit Administration Model Bus Safety Program guidelines, this certification program will help you identify your system's strengths, and provide you with tools for improving the safety of your passengers, your staff, your equipment and your future. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 5. Safety officers, operations managers and senior or supervisory staff will gain the most for themselves and their organizations by seeking this professional certification.
  • The Competitive Edge
    Presenter: Rex Knowlton
    Today there is never-before-seen complexity in the non-emergency medical transportation field. Limited funding combined with growing patient loads has states seeking intermediaries that can control costs through competition. Community and public transportation providers must become efficient, safe, cost-effective and accountable to maintain these important medical transportation services. The Community Transportation Association, in response to requests from its members, is introducing a new initiative -- the Competitive Edge -- which will give community and public transit providers the tools, resources and benefits they need to make them central players in this new medical transportation environment.

One-Day Classes: June 3

  • Transit Marketing for Community and Public Transportation
    Presenter: Selena Barlow
    This class will challenge your pre-conceived notions of transit planning, community vision, economic development and organizational mission, while providing the marketing ideas and techniques that can bring your transit organization into its desired future. Transit managers and marketing staff, board members and mobility advocates will all benefit from this outstanding class.
  • Developing Policies and Procedures for Transit
    Presenter: Dave Cyra
    Whether new to the transit industry or a seasoned veteran, you will see and learn many new approaches to the management and supervision of transit operations. This workshop features an electronic library of forms plus policies and procedures guidelines gleaned from model transit organizations across the country. This session is ideal for all types of transit system personnel -- from managers to supervisors to board members.
  • Leadership & Motivation
    Presenter: Joseph Seitz
    Do you Lead or do you Manage? What is the difference between a Leader and a Manager? Participants in the Leadership & Motivation Course will learn how to improve the performance of their employees by learning about their own skills and leadership styles. Knowing yourself will help you understand why you get certain responses from your employees; why some employees on your team perform well and others not so well; why you perform a task yourself instead of assigning it to one of your employees. The Leadership & Motivation course will help you begin the journey to improved personal and employee performance.
  • Developing Performance Measures for Mobility Management & Coordination
    Presenter: Meredith Highsmith, TTI
    Trainers from the Texas Transit Institute, developer of the 2011 Performance Measures for Public Transit Mobility Management report, will offer a one-day training to support FTA grantees and other practitioners in developing performance measures to support achievement of both mobility management and transportation coordination goals. Trainers will cover fundamentals, approaches, and applications of performance measurement, including collecting and analyzing data needed to implement performance monitoring. During the daylong class, participants will have the opportunity to apply course materials directly to their own local coordinated transportation and mobility management goals. Participants will leave with a materials on performance measures, and case studies from other practitioner communities.

One-Day Classes: June 4