Register at Cvent for EXPO 2014
EXPO 2014 logo; St. Paul, Minn. June 8-13

CT Magazine: EXPO Edition
Conference Intensives

The Community Transportation Association's Conference Intensive sessions lead off the annual EXPO and bring together community and public transportation's most respected experts and Presenters with vital, timely topics. These one-, two- and three-day sessions will inspire you with new perspectives and help you learn valuable new skills.

Note: Our Conference Intensives meet the training requirement for those seeking CCTM and CTPA certification. All certification courses have a testing component.

Three-Day Classes (June 9-11)

Vehicle Maintenance Management and Inspection (VMMI)
Presenter: Halsey King, SAE
The Vehicle Maintenance Management and Inspection certification training program promotes the community transportation industry's commitment to safe, reliable transportation through building the professional skills of maintenance personnel and managers. This workshop is geared toward enhancing the skills of maintenance technicians and maintenance managers.

Passenger Service and Safety (PASS) Train the Trainer Workshop
Presenter: Russ Parish
Attendees will receive training and a professional certification in the critical elements of safety, sensitivity and passenger assistance. This workshop is designed as a three-day Train-the-Trainer to certify trainers who can then train drivers in the passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities. Special Note: This workshop is specially discounted for Roadeo Drivers.

Two-Day Classes (June 9-10)

Certified Community Transit Supervisory (CCTS)
Presenter: Mike Noel
The best public and community transportation operations are those that are managed effectively and efficiently. In this certification workshop learn to develop and demonstrate your ability to manage front-line transit employees, ensuring system safety and reliability in the process.
Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 11. This class is designed for the men and women who directly supervise drivers, dispatchers, and other front-line transit operating staff. This year's training will also feature an on-line component as a prerequisite to in-person conference training.

Professional Dispatching and Scheduling (PDS)
Presenter: Peter Albrecht
In this certification workshop learn to develop and demonstrate expertise in maximizing the efficient delivery of demand-responsive transportation, conveying riders' requests into affordable and appropriate trips, and making effective use of your transit system's resources. This workshop is designed for the scheduler or dispatcher and relevant for any demand-responsive or fixed-route environment.

Preparing for the Certified Community Transit Managers (CCTM) and Certified Transit Program Administrator (CTPA) Examination
Presenter: Chris Zeilinger
Prepare for our industry's professional management examination, and gain a fresh overview of all the key ingredients of effective transit management. State transit personnel are encouraged to take this class as part of their Certified Transit Program Administrator (CTPA) study program. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 11. This course is designed for senior-level community transit managers with some experience who are looking to broaden their knowledge base and build on their professional skills.

Certified Safety and Security Officer (CSSO)
Presenter: Joe Seitz
Assure your transit system's commitment to safety and security through participation in our Certified Safety and Security Officer Program. Following the Federal Transit Administration Model Bus Safety Program guidelines, this certification program will help you identify your system's strengths, and provide you with tools for improving the safety of your passengers, your staff, your equipment and your future. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 11. Safety officers, operations managers and senior or supervisory staff will gain the most for themselves and their organizations by seeking this professional certification.

The Competitive Edge
Presenter: Rex Knowlton
Today there is never-before-seen complexity in the non-emergency medical transportation field. Limited funding combined with growing patient loads has states seeking intermediaries that can control costs through competition. Community and public transportation providers must become efficient, safe, cost-effective and accountable to maintain these important medical transportation services. The Competitive Edge will give community and public transit providers the tools, resources and benefits they need to make them central players in this new medical transportation environment. Our Edge consists of a look at value, pricing, negotiation, accountability and training. Our theme throughout will be to sustain a business approach to providing quality service. Our focus includes an understanding of medical versus public transportation; determining cost and price and knowing the difference; learning about the different types of intermediaries; discovering your negotiation IQ; examination of the role of fraud and its importance in today's environment and finally reviews why training extends beyond the obvious.

One-Day Classes (June 9)

Transit Marketing for Community and Public Transportation
Presenter: Selena Barlow
This class will challenge your pre-conceived notions of transit planning, community vision, economic development and organizational mission, while providing the marketing ideas and techniques that can bring your transit organization into its desired future. Transit managers and marketing staff, board members and mobility advocates will all benefit from this outstanding class.

Developing Policies and Procedures for Transit
Presenter: Dave Cyra
Whether new to the transit industry or a seasoned veteran, you will see and learn many new approaches to the management and supervision of transit operations. This workshop features an electronic library of forms plus policies and procedures guidelines gleaned from model transit organizations across the country. This session is ideal for all types of transit system personnel: from managers to supervisors to board members.

One-Day Classes (June 10)

Financial Management for Transit Agencies
Presenter: A.T. Stoddard
In today's financial management you cannot afford to be without top-notch financial management skills. You must know your true costs of providing service and be able to track those costs and manage your cash flow. Learn how to use financial information, operations data, and proven financial strategies to plan, develop, and implement your transit system objectives. Learn what data to collect and monitor to ensure success and to evaluate potential changes in service: whether it is new service, service enhancements, or reductions in service. This one-day session will provide tools that any transit manager or supervisor can use with existing data and financial reports.

Grant Writing: Delivering the Dollars You Need
Presenter: Margi Ness
Maintaining your transit organization's competitive advantage means you must target and promote your services to numerous sponsors, funders and grant-makers. Learn how to focus this grant- and contract-seeking process in ways that are efficient, effective and appropriate to your organization's mission. During this class, you will actually begin structuring a brief proposal. Who knows, maybe you'll have found new funds by the end of EXPO! This class is intended for development officers, senior management, and anyone else who's charged with finding the funds to support a transit activity.