National Volunteer Transportation Center


National Volunteer Transportation Center

The Center was created in 2014 response to the outpouring of interest in volunteerism related to the delivery of transportation services to many population groups including children, work force participants and older adults. Each of the founders have extensive experience in studying, supporting, and delivering volunteer transportation and are aware of the positive experience of those who volunteer to provide services as well as the many benefits accorded to those who receive the services. The founders are: Community Transportation Association of Washington, D.C.; the Beverly Foundation of Albuquerque, N.M.; Ride Connection of Portland, Ore.; VIS Volunteers Insurance of Woodbridge, Va.; and AlterNetWays of San Francisco, Calif.

Online Course for Volunteer Drivers Now Available

CTAA's National Volunteer Transportation Center and the Volunteers Insurance Service Association, Inc. have teamed up to create a new online course specifically designed for volunteer drivers.

The course is self-paced, and takes about 45 minutes to complete. Topics include:

  • Communication with passengers
  • Safety of the volunteer's vehicle
  • Defensive driving
  • Avoiding distractions
  • Liability and insurance

William R. Henry, Jr. Executive Director of the Volunteers Insurance Service Association, Inc. developed the program. He says: "The course is designed to help volunteers drive like professionals -- always prepared to carry out their responsibilities safely. Because it is an online, self-paced course, it also respects the volunteer's time. Finally, it is a great risk management resource for the organization sponsoring the transportation program."

The cost of the course is $7.50/person for drivers from CTAA or VIS member organizations and $10/person for all others. Group discounts are available. Contact for more information on the course or to inquire about group discounts.

Ready to register for the course? Follow this link and get started!

National Volunteer Transportation Provider Map Now Online

This map provides a list of volunteer transportation providers in each state. It was created as part of the National Volunteer Transportation Center, a program of the Community Transportation Association of America, with a listing, by city and state, of volunteer transportation providers. Check it out through the link above - and let us know what you think! We welcome updates and additions, email Charles Dickson at

Stories from the Road

Cover for Stories from the Road: a depiction of ruaral stretch of highwayStories From The Road is about the personal experiences of more than 245 volunteer drivers across America. The stories tell about the journey of the volunteer driver: what it's like to meet new people and new challenges; to be an advocate and a friend; to take people to life sustaining activities and life enriching activities; to drive in the local community and spend hours driving to distant appointments; to drive once or twice a month and to fill the day giving rides to people who need them; to choose to drive because of the love of driving and because it offers an opportunity to give back.

Reading the stories of volunteer drivers will tell you why they drive, but even more importantly, they will tell you why the enjoy making what many of them consider "the contribution of a lifetime."

The AlterNetWays Company: Assisted Rides Program Beverly Foundation Legacy Ride Connection VIS CTAA