RideScout Register at Cvent for EXPO 2015
EXPO 2015 logo; Tampa, Fla., May 31-June 5

EXPO 2015 Conference Intensives

Three-Day Classes: June 1-3

  • Vehicle Maintenance Management and Inspection (VMMI): Presenter - Halsey King, SAE
    The Vehicle Maintenance Management and Inspection certification training program promotes the community transportation industry's commitment to safe, reliable transportation through building the professional skills of maintenance personnel and managers. This workshop is geared toward enhancing the skills of maintenance technicians and maintenance managers.
  • Passenger Service and Safety (PASS) Train the Trainer Workshop: Presenter - Russ Parish
    Attendees will receive training and a professional certification in the critical elements of safety, sensitivity and passenger assistance. This workshop is designed as a three-day Train-the-Trainer to certify trainers who can then train drivers in the passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities. Special Note: This workshop is specially discounted for Roadeo Drivers.

Two-Day Classes: June 1-2

  • Certified Community Transit Supervisory (CCTS): Presenter - Michael Noel
    The best public and community transportation operations are those that are managed effectively and efficiently. In this certification workshop learn to develop and demonstrate your ability to manage front-line transit employees, ensuring system safety and reliability in the process. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 3rd. This class is designed for the men and women who directly supervise drivers, dispatchers, and other front-line transit operating staff. This year's training will also feature an on-line component as a prerequisite to in-person conference training.
  • Professional Dispatching and Scheduling (PDS): Presenter - Peter Albrecht
    In this certification workshop learn to develop and demonstrate expertise in maximizing the efficient delivery of demand-responsive transportation, conveying riders' requests into affordable and appropriate trips, and making effective use of your transit system's resources. This workshop is designed for the scheduler or dispatcher and relevant for any demand-responsive or fixed-route environment.
  • Certified Safety and Security Officer (CSSO): Presenter - Joe Seitz
    Assure your transit system's commitment to safety and security through participation in our Certified Safety and Security Officer Program. Following the Federal Transit Administration Model Bus Safety Program guidelines, this certification program will help you identify your system's strengths, and provide you with tools for improving the safety of your passengers, your staff, your equipment and your future. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 3. Safety officers, operations managers and senior or supervisory staff will gain the most for themselves and their organizations by seeking this professional certification.
  • Preparing for the CCTM and CTPA Examination: Presenter - Kelly Shawn
    Prepare for our industry's professional management examination, and gain a fresh overview of all the key ingredients of effective transit management. State transit personnel are encouraged to take this class as part of their Certified Transit Program Administrator (CTPA) study program. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 3. This course is designed for senior-level community transit managers with some experience who are looking to broaden their knowledge base and build on their professional skills.
  • Transit Network Design Course: Presenter - Jarrett Walker
    Traditional transit courses will teach you about quantifying demand, understanding statistics about what transit achieves, studying the features of the various transit technologies, and seeing how transit relates to other goals for governments, individuals, and businesses. All that is valuable, but there's a piece missing: Few people get hands-on experience working with transit as a tool, understanding how to use this tool to build a transit network. Learning to think creatively with these tools is the essence of transit planning. This session uses a series of exercises where students work together to design transit networks for a fictional city, based on its geography and a set of cost limitations. The exercises let students learn the basic tools and materials by actually working with them to develop creative solutions to a series of planning problems. Issues covered include network design, frequency, right-of-way, basic operations costing, and interactions with urban form.
  • Transit 1 Foundations: Presenter - Rob Lynch Small Urban & Rural Transit Center
    As a transit manager, you have many responsibilities. Most individuals who become managers of rural or small urban transit systems do not start out in life planning and training to prepare themselves for these positions. Rather, through a series of events, many fall into the role of managing transit operations. This course is intended to provide new transit managers with enough basic information to "hit the ground running," and provide a base of information and resources to assist in navigating through the maze of transit management responsibilities. For those who have managed programs for a number of years, it provides exposure to key elements of management and transit program assessment that previously you may not have taken the time to address or implement. This course is broken into individual modules which cover: introductory human resources; vehicle and facility maintenance; safety and risk management; general administration; financial management and FTA 101.

One-Day Classes: Monday June 1

  • Transit Marketing for Community and Public Transportation: Presenter - Selena Barlow
    This class will challenge your pre-conceived notions of transit planning, community vision, economic development and organizational mission, while providing the marketing ideas and techniques that can bring your transit organization into its desired future. Transit managers and marketing staff, board members and mobility advocates will all benefit from this outstanding class.
  • RidesharingExpanding Transit Options in Your Community: Presenter - Phil Winters of CUTR
    This course is targeted to transportation professionals who are responsible for the planning and operation of rural, small city and specialized transit programs and who are interested in integrating these services with ridesharing programs - from vanpooling to bikesharing, carsharing to carpooling. There will be discussion of the specific needs of a ridesharing program for servicing specific market segments such as commuters and seniors. Also, we'll include an overview of carsharing (e.g., Zipcar, Enterprise Carshare, etc.), bikesharing, and ride-hailing services provided by transportation network providers (e.g., Uber, Lyft, etc.) Learn how they work, what the benefits and issues are, and what you can do to start one in your service area.

One-Day Classes: Tuesday June 2

  • Developing Policies and Procedures for Transit: Presenter - Dave Cyra
    Whether new to the transit industry or a seasoned veteran, you will see and learn many new approaches to the management and supervision of transit operations. This workshop features an electronic library of forms plus policies and procedures guidelines gleaned from model transit organizations across the country. This session is ideal for all types of transit system personnel - from managers to supervisors to board members.
  • Financial Management for Transit Agencies: Presenters - A.T. Stoddard
    In today's financial management you cannot afford to be without top-notch financial management skills. You must know your true costs of providing service and be able to track those costs and manage your cash flow. Learn how to use financial information, operations data, and proven financial strategies to plan, develop, and implement your transit system objectives. Learn what data to collect and monitor to ensure success and to evaluate potential changes in service - whether it is new service, service enhancements, or reductions in service. This one-day session will provide tools that any transit manager or supervisor can use with existing data and financial reports.
  • Find & Retain the Best, Engage or Confront the Rest: How to Wake Up Your Organization and Form a More Perfect Work Environment: Presenters - Caryn Souza and Duncan Dickson, Ed.D., University of Central Florida, Rosen College of Hospitality Management
    Employees are the most-valued asset an organization has, so it's of utmost importance that leaders commit to an environment that treats employees professionally and fairly. Building a winning team is established on the foundation of the organization's mission and tied in with positive expectations, open communication and a climate of good will based on the overall goals of the organization. Learn how to expand the skills that will help you achieve the greatest effectiveness from your workforce. In this interactive session, you will learn how to effectively hire the right people, evaluate job skills that directly relate to your job requirements, establish performance standards, and coach and counsel to motivate employees for peak performance. Promote your organization's values through your people and succeed at being a compassionate, professional employer. If you manage people, this session is for you.
  • Leading Creative Thinking in Your Organization: Presenters - Carolyn Jeskey and Phil Winters of CUTR
    Whether you want to solve a specific problem, redesign a service, or prepare your organization for the future, your team's ability to think innovatively is paramount. In this leadership course, participants will learn proven creative thinking techniques that are practical and powerful for generating new ideas and concepts. Participants will also learn how to create an environment that fosters creativity and encourages new ideas. This highly interactive session will provide opportunities for participants to experience these systematic idea generation techniques and apply them to their own specific challenges and opportunities.