CSSO: Certified Safety and Security Officer
Community Transportation Association's Certified Safety and Security Officer program
What is this program?
A commitment to safety has long been a hallmark of community transportation programs. This commitment extends both to the riding public and to the women and men who work in the nation's community transportation systems. To demonstrate this commitment to safety, the Community Transportation Association of America has developed the Certified Safety and Security Officer program.
In this program, students will learn to:
The values of this program are reflected in its commitment to:
How does it work?
To earn the CSSO certification, a candidate must complete the proscribed training program and pass a test demonstrating mastery of the knowledge. Once certified, a Safety and Security Officer will be able to lead their organization's safety and security program.
What is covered in the training?
The course starts with the basics of developing a safety culture in a transit organization. This culture is developed through the principles of what is called "Safety Management Systems (SMS)." SMS can be looked on as a businesslike approach to safety. It is a systematic, explicit and comprehensive process for managing safety risks. As with all management systems, a safety management system provides for goal setting, planning, and measuring performance. Once in place, a safety management system becomes part of the culture, the way people do their jobs.
The training then leads the student through the eight critical areas of transit safety:
Who are the Certified Safety and Security Officers (CSSO) and how are they qualified?
To become a CSSO, an individual must satisfy the following criteria:
What is the cost of the training?
This training is usually offered through arrangements with a state Department of Transportation or State Transit Association. We refer these trainings as "closed enrollment" because the sponsoring organization usually restricts enrollment to grantees or members. These are the costs for an organization to offer the training:
This class is also always offered at our annual CTAA EXPO.
Get the CSSO Application Package
Next Steps After Earning the CSSO:
Once an organization has a certified safety and security officer on staff, it will be eligible to participate in the CTAA Community Transportation Safety and Security Accreditation (CTSSA) Program. The CTSSA process reviews the safety program of an entire organization and, if successful, provides accreditation from the Community Transportation Association that the organization has met the proscribed standards of safety. The steps in the process are: