RideScout Register at Cvent for EXPO 2015
EXPO 2015 logo; Tampa, Fla., May 31-June 5

Improving Service Delivery

Communications Improving Service Delivery Ridesharing Harnessing New Technology Developing Better Outcomes The Changing Role of Community Transportation Tribal Transit

  • Creating the Nation's First Transit-Community Center: An Example of Rural Transit Oriented Development
    Wednesday, June 3, 9:00-10:30 a.m.
    Long thought to be only applicable to urban transit, TOD (or transit oriented development) can be just as effective in rural areas. By using rural transit funding, local sources and creating a vibrant partnership, Mason Transit Authority developed a successful community center and helped revitalize a small town.
    Speakers: Kathy Geist, Brad Patterson, Christina Kramer, Mason Transit Authority, Shelton, Wash.
    Room: Tampa Convention Center, Room 25

  • NEMT & ADA Transportation: Promising Practices
    Wednesday, June 3, 9:00-10:30 a.m.
    Presentation (PDF)
    Dual eligible status also applies to transportation. A person who is eligible for Medicaid transportation services may or may not be eligible under the Americans with Disabilities Act for Complementary Paratransit. The rules for service provision are vastly different yet many local transit agencies do not have a definitive policy for which is which and what services the passenger can expect. This session will present those differences and suggest policy that each transit agency may adopt as their own.
    Speakers: Bob Carlson, CTAA, Washington, D.C.; Dale Marsico, CTAA, Washington, D.C.; Steve Fittante, NJ Transit, Newark, N.J.
    Room: Tampa Convention Center, Room 16

  • The Bridge Between Fixed Route and Demand-Response Transportation: Flexible Service Routes
    Wednesday, June 3, 3:15-4:45 p.m.
    Presentation: Swedish Service Routes, American Style: Case Studies of ADA Paratransit and Local Bus Applications
    White Paper: Adapting the Swedish Service Route Model to Suburban Transit in the United States
    The small urban transit provider is primarily a fixed route system and it must also provide the complementary paratransit that is required in order for persons with disabilities to fully access their public services. The evolution of local service policy has, in some case, led to services being provided above and beyond what is required by the Americans with Disabilities Act. While those enhanced services are good for some persons with disabilities, they may be denying service to others. Unless your system has sufficient funding to provide ALL trips requested by persons with disabilities, going out of area may be creating unacceptably long trips and missed trips. This session examines this important topic and offers solutions.
    Speakers: Bob Carlson, CTAA, Washington, D.C.; Steve Fittante, NJ Transit, Newark, N.J.
    Room: Tampa Convention Center, Room 25

  • Safety Management Systems (SMS) for Executives
    Wednesday, June 3, 3:15-4:45 p.m.
    Presentation: Orientation to Safety Management Systems
    This session for the transit executive features key aspects that top executives want to know about on implementing a Safety Management Systems approach for their agencies. As the USDOT is moving towards an SMS approach for all modes, find out why FTA is implementing SMS and how you can use SMS to answer the Board's, the public's, rider's and employees' critical safety questions in order to prevent safety incidents and accidents. SMS is scalable and applies to transit agencies of all sizes, complexity and operating environments.
    Speaker: Brian Alberts, FTA Office of System Safety, Washington, D.C.
    Room: Tampa Convention Center, Room 20


  • Is Your Drug and Alcohol Testing Program in Compliance with DOT Regulations?
    Thursday, June 4, 8:30-10:30 a.m.
    Presentation: Is Your Drug and Alcohol Testing Program In Compliance With DOT Regulations?
    This workshop will be an overview of the drug and alcohol testing program requirements for transportation agencies that fall under the regulations of the Federal Motor Carrier Safety Administration (FMCSA) and the Federal Transit Administration (FTA). In the presentation, there will be discussion of the similarities and differences between FMCSA and FTA regulations, vendor oversight, and how to prepare for a drug and alcohol testing program compliance review.
    Speaker: Jeff Waxman, Illinois Department of Transportation, Chicago, Ill.
    Room: Tampa Convention Center, Room 20

  • Fostering Safety and Security in Community Transportation
    Thursday, June 4, 8:30-10:30 a.m.
    Presentation: FTA Safety Update
    Presentation: Changes to Wheelchair Transportation Regulations
    White Paper: WC18/WC19/WC20
    Safety has always been a primary concern for community transportation professionals. Since the passage of MAP-21 safety and security have been gained an even higher profile. Panelists will discuss new requirements for wheelchairs, FTA safety initiatives and regulations, and the CTAA safety and security programs.
    Moderator: Charles Dickson, CTAA, Washington, D.C.
    Speakers: Darren Reaume, Q'Straint, Ft. Lauderdale, FL; Lisa Staes, Univ. of South Florida, Tampa, FL; Brian Alberts, FTA, Washington, D.C.
    Room: Tampa Convention Center, Room 22

  • Implementing and Sustaining Successful Travel Training Programs: Examples from the Field
    Thursday, June 4, 8:30-10:30 a.m.
    Presentation: Ride Connection
    Presentation: Travel Training Program
    Travel Training Program Presented by Vasti Amaro
    Learn how transit agencies are designing, implementing and sustaining travel training programs that best meet the needs of their constituents.
    Moderator: Jo Ann Hutchinson, Tallahassee, Fla.
    Speakers: Vasti Amaro,Hillsborough Area Regional Transit, Tampa, Fla.; Julie Wilcke, Ride Connection, Portland, Ore.; Sarah Green, The Rapid, Grand Rapids, Mich.
    Room: Tampa Convention Center, Room 24