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Workshops

Always a highlight of the Community Transportation EXPO, the workshop sessions on Wednesday, May 25 and Thursday, May 26 will feature sessions taught by recognized experts and will be tailored to meet the specific needs of community and public transportation managers, officials and advocates.

This year we will also be hosting several "moving" workshops, allowing attendees to leave the confines of the convention and step out into the world of transit innovation for which Portland is so well known.

Track: Effective Communication Strategies

About: Sessions for anyone who interacts with entities outside the agency: executive directors, PR/media managers, and communications staff. This track will explore ways to reach targeted audiences with a clear message using all media forms.

Messaging with Meaning: Communications Strategies To Further Organizational Goals
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speakers:
Scott Bogren, CTAA
Jeff Meilbeck, NAIPTA, Flagstaff, Ariz.

Strategic Planning that Works
Thursday, May 26: 8:30 a.m. - 10:30 a.m.
Speakers:
Scott Bogren, CTAA
Carolyn Jeskey, CTAA
Bruce Simms, Virginia Regional Transit, Purcellville, Va.

Track: Building Leadership Skills & Better Business Models

About: For transit managers and human services agency managers at all levels. Topics will cover personnel management - retaining employees, building a healthy corporate culture, and determining training needs; effective decision-making; time management and project management; and building an agency model and vision.

Community Driven Transit: The Future of Mobility?
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speakers:
Kim Angel, Macon County Transit, Franklin, N.C.
Dwight Mengel, Tompkins County, Ithaca, N.J.
Steve Fittante, RLS & Associates, Center Valley, Pa.

Working Effectively with Boards and Advisory Committees
Thursday, May 26: 8:30 a.m. - 10:30 a.m.
Speakers:
SueAnn Coffin, Salem-Keizer Transit District, Salem, Ore.
Karyn Criswell, Oregon Department of Transportation, Portland, Ore.
Elaine Wells, Ride Connection, Inc., Portland, Ore.

Reinvigorate Your Business Model for Your Customers and Bottom Line
Wednesday, May 25: 3:15 p.m. - 4:45 p.m.
Speakers:
Carolyn Jeskey, CTAA
Lenna Kottke Via Mobility Services, Boulder, Colo.
Steve Fittante, RLS & Associates, Center Valley Pa.

Track: Improving Service Delivery

About: For transit managers, dispatchers, drivers, and those at human services agencies who support or rely on them, this track covers how to get the best service to the consumer/client. The workshops will cover providing human-centered service that successfully fulfills client needs while being cost-effective and innovative.

The Measure of Success: How We Use Performance Data to Sustain and Improve Our Services
Wednesday, May 25: 3:15 p.m. - 4:45 p.m.
Speakers:
C. Ross Peterson, Gridworks, Portland, Ore.
Ashley Riehl, Gridworks, Portland, Ore.

Non-Emergency Medical Transportation: Surviving the Shifting Landscape
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speakers:
C. Ross Peterson, Gridworks, Portland, Ore.

Partnering with Hospitals and Clinics to Connect Patients to Health Care Destinations
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speakers:
Katherine Gale, Interfaith Senior Programs, Inc., Waukesha, Wis.
Kelli Fairless, Valley Regional Transit, Boise, Idaho
Francois Larrivee, Hopelink, King Co., Wash.

Yes - You Can Do It, Too! Oregon Systems That Are Doing it Right
Thursday, May 26: 8:30 a.m. - 10:30 a.m.
Speakers:
Doug Pilant, Tillamook Country Transit, Tillamook Ore.
Julie Brown, Rogue Valley Transit District, Medford, Ore.
Allan Pollack, Salem-Keizer Transit District, Salem, Ore.
Andi Howell, Sandy Metro, Sandy, Ore.

Listening to Our Customers: How Inclusive Planning Can Help Improve Service
Thursday, May 26: 8:30 a.m. - 10:30 a.m.
Speakers:
Karen Estes, Knoxville-Knox County CAC, Knoxville Tenn.
Katy Greenberg, Jewish Council for the Aging, Rockville, Md.
David Bernstein, Westat, Rockville, Md.

Disrupting the Way We Age: Innovations in Senior Transportation
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speakers:
Cathy Brown, retired COA, St Augustine, Fla.
Price Armstrong, Pioneer Valley Transit Authority, Springfield, Mass.

Track: Innovative Operations

About: How to improve operations at your agency through newly-developed processes. Don't work harder, don't cut corners - work more innovatively! Learn about proven ways to:

  • get more funding
  • use volunteers
  • adapt operations quickly to changing needs
  • and clever ways to do more with less.

Sustainable Funding for Mobility: What's New, What's Tried and True?
Thursday, May 26: 8:30 a.m. - 10:30 a.m.
Speaker:
Karyn Criswell, Oregon DOT, Portland, Ore.

Dynamics of Vanpooling: Taking a Turn in the Right Direction
Thursday, May 26, 2016: 8:30 a.m.- 10:30 a.m.
Speaker: Lyn Hellegaard, Executive Director Missoula Ravalli TMA, Missoula, Mont.

Integrating A Volunteer Driver Program into A Community Transportation Service
Wednesday, May 25: 9:00 a.m. - 10:30 a.m. Speakers:
Lenna Kottke, Via Mobility, Boulder, Colo.
Santo Grande, Delmarva Community Services, Cambridge, Md.
Barbara Cline, Prairie Hills Transit, Spearfish, S.D.

Track: National Policy Discussions

Understanding the New Developments and Challenges in Drug and Alcohol Testing
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speaker:
Robbie Sarles, RLS & Associates, Inc., Dayton Ohio

Transit Asset Management and Safety for Small Systems
Wednesday, May 25: 3:15 p.m. - 4:45 p.m.
Speakers:
Bruce McCaw, Valley Transit (Idaho), Walla Walla, Wash.
Hiep Tran, Washington DOT, Olympia, Wash.

From the FAST Act to Beyond: How US DOT is Working to Bring the Future to Community Transportation
Thursday, May 26: 8:30 a.m. -10:30 a.m.
Speakers:
Jamie Pfister, FTA, Atlanta, Ga.
Robert Sheehan, DOT ITS JPO, Washington, D.C.

Track: Tribal Transit

About: Tribes face unique circumstances in providing transportation: different funding sources, different governing bodies, and different client needs. Learn to understand those circumstances and how they can be addressed using both proven tools and techniques and new and innovative solutions tribes have developed for success.

How to Do It: Building and Sustaining Tribal Transit Programs
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speaker:
Charlie Rutkowski, CTAA

Keep it Going: Financing Tribal Transit, with resources from the FTA, and elsewhere
Wednesday, May 25: 3:15 p.m. - 4:45 p.m.
Speakers:
Charlie Rutkowski, CTAA
Fred Schmidt, Birmingham, Vt.

Track: Understanding Transit Technology

About: For anyone interested in finding out what's new in the booming field of transit technology and what's coming down the pike. Attendees will learn how these new technologies fit into their agencies, what options best suit their needs, and most importantly - how to use them.

Your Future as a Mobility Management Professional: Value of Human Staff in a World of Amazing Technology
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speakers:
Janae Futrell, Atlanta Regional Commission, Atlanta, Ga.
Staci Haber, Hopelink, Seattle, Wash.
Erica Petrie, AAA-Lima, Ohio
Jeremy Johnson-Miller, Iowa DOT, Ames, Iowa

Look Ma, No Driver! Transit and Shared-Use Realities and Possibilities for Self-Driving Vehicles
Thursday, May 26: 8:30 a.m. - 10:30 a.m.
Speakers:
Matthew Lesh, Noblis, Washington D.C.
Corey Clothier, At Local Motors, Inc., Detroit, Mich.
Jack Hall, Contra Costa Transportation Authority, Walnut Creek, Calif.

Creating & Leveraging Open Data To Improve The Rider Experience
Wednesday, May 25: 9:00 a.m. - 10:30 a.m.
Speakers:
Jonathan Simkin, Swiftly, Inc., San Francisco, Calif.
Aaron Antrim, Trillium Solutions, Inc., Portland, Ore.
Michael Smith, Swiftly, Inc., Transitime, San Francisco, Calif.

How Do I Get From Here to There? The Opportunities and Challenges of Implementing a Unified Trip Planning and Integrated Booking System for Fixed Route and Demand Responsive Transit Through the One-Call/One-Click Program
Thursday, May 26: 8:30 a.m. - 10:30 a.m.
Speakers:
Christopher Titze, Cambridge Systematics, Bethesda, Md.
Derek Edwards, Cambridge Systematics, Bethesda, Md.

Track: Mobile Workshops

Ride Connection Tour
Wednesday, May 25: 3:00 p.m.-6:00 p.m.

TriMet Tour
Wednesday, May 25: 3:00 p.m.-6:00 p.m.

Portland's Pearl: A Walking and Streetcar Tour of Neighborhood Revitalization and TOD in Action Wednesday, May 25: 3:00 p.m.-6:00 p.m.

C-Tran Tour
Wednesday, May 25: 3:00 p.m.-6:00 p.m.

Track: Idea Cafes

Rural/Tribal
Thursday, May 26: 2:30 p.m.-4:30 p.m.

Small Urban
Thursday, May 26: 2:30 p.m.-4:30 p.m.

NEMT/Specialized Transportation
Thursday, May 26: 2:30 p.m.-4:30 p.m.