Great Lakes Transportation Camp
EXPO 2017: Discover Detroit

Mobility Rising: Detroit 2017

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EXPO 2017 Conference Intensives

Prices and EXPO Packages for Intensive Training

You can register for intensive training classes through a package with EXPO or as stand alone classes. EXPO packages include Conference Luncheon, Professional Development Training Workshops, Plenary Session(s), the Annual Awards Ceremony, Trade Fair and Lunches, Big Night Out. For stand alone options there are no EXPO activities or social events included, only the intensive training class.

EXPO, Trade Fair and one 1-day Intensive Training Session

  • Member Price on or before May 5: $800
  • Member Price After May 5: $900
  • Non-Member Price: $1,250

EXPO, Trade Fair and one 2-day Intensive Training Session or two 1-day intensive training sessions

  • Member Price on or before May 5: $1,000
  • Member Price After May 5: $1,100
  • Non-Member Price: $1,450

EXPO, Trade Fair and one 2-day Intensive Training Session or two 1-day intensive training sessions

  • Member Price on or before May 5: $1,000
  • Member Price After May 5: $1,100
  • Non-Member Price: $1,450

EXPO, Trade Fair and 3-day Intensive Training Session

  • Member Price on or before May 5: $1,250
  • Member Price After May 5: $1,375
  • Non-Member Price: $1,700

Note: The EXPO packages include Conference Luncheon, Professional Development Training Workshops, Plenary Session(s), the Annual Awards Ceremony, Trade Fair and Lunches, Big Night Out.

Note: For the following options, there are no EXPO activities or social events included with this registration. This is for Intensive Training only.

1-Day Intensive Training Session only

  • Member Price on or before May 5: $350
  • Member Price After May 5: $450
  • Non-Member Price: $550

2-Day Intensive Training Session only

  • Member Price on or before May 5: $550
  • Member Price After May 5: $650
  • Non-Member Price: $750

3-Day Intensive Training Session only

  • Member Price on or before May 5: $800
  • Member Price After May 5: $900
  • Non-Member Price: $1,000

The Community Transportation Association's Conference Intensive sessions lead off the annual EXPO and bring together community and public transportation's most respected experts and Presenters with vital, timely topics. These one-, two- and three-day sessions will inspire you with new perspectives and help you learn valuable new skills.

Note: Our Conference Intensives meet the training requirement for those seeking CCTM, CTPA and CSSO certification or re-certification. All certification courses have a testing component.

Three-Day Classes

June 12-14

Vehicle Maintenance Management and Inspection (VMMI)
Presenter: Halsey King, SAE
The Vehicle Maintenance Management and Inspection certification training program promotes the community transportation industry's commitment to safe, reliable transportation through building the professional skills of maintenance personnel and managers. This certification workshop is geared toward enhancing the skills of maintenance technicians and maintenance managers.

Passenger Assistance Safety and Sensitivity (PASS): Train the Trainer Workshop
Presenters: Russ Parish and Ralph Mason
Attendees will receive training and a professional certification in the critical elements of safety, sensitivity and passenger assistance. This newly updated PASS "6.0" certification workshop is designed as a three-day Train-the-Trainer to certify trainers who can then train drivers in the passenger assistance techniques and sensitivity skills appropriate for serving persons with disabilities. Special Note: This workshop is discounted for National Community Transit Roadeo Drivers.

Two-Day Classes

June 12-13

Certified Community Transit Supervisor (CCTS)
Presenter: Michael Noel
To meet the unique challenge facing these important personnel, CTAA has developed the "all new" Certified Community Transit Supervisor "5.3" program. This two-day classroom workshop has been updated to include a wide variety of skills necessary to successfully manage front-line employees and a web-based prerequisite course. The web-based program (taken prior to Expo's classroom training) will include the supervisor's role, succeeding as a new supervisor, communicating effectively, leading your team, coaching and counseling, conflict management and decision making, and transit supervisor responsibilities.

Professional Dispatching and Scheduling (PDS)
Presenter: Peter Albrecht
In this certification workshop learn to develop and demonstrate expertise in maximizing the efficient delivery of demand-responsive transportation, conveying riders' requests into affordable and appropriate trips, and making effective use of your transit system's resources. This workshop is designed for the scheduler or dispatcher and relevant for any demand-responsive or fixed-route environment

Certified Safety and Security Officer (CSSO)
Presenter: Joe Seitz
Assure your transit system's commitment to safety and security through participation in our Certified Safety and Security Officer Program. Following the Federal Transit Administration Model Bus Safety Program guidelines, this certification program will help you identify your system's strengths, and provide you with tools for improving the safety of your passengers, your staff, your equipment and your future.

Preparing for the CCTM and CTPA Examination
Presenter: Kelly Shawn
Prepare for our industry's professional management examination, and gain a fresh overview of all the key ingredients of effective transit management. State transit personnel are encouraged to take this class as part of their Certified Transit Program Administrator (CTPA) study program. Note: Participants in this class will be asked to take a professional certification exam, given on Wednesday June 14. This course is designed for senior-level community transit managers with some experience who are looking to broaden their knowledge base and build on their professional skills.

Keys to NEMT Success
Presenter: Rex Knowlton
Today there is never-before-seen complexity in the non-emergency medical transportation field. Limited funding combined with growing patient loads has states seeking intermediaries that can control costs through competition. Community and public transportation providers must become efficient, safe, cost effective and accountable to maintain these important medical transportation services. The Keys to NEMT Success training workshop gives community and public transit providers the tools, resources and benefits they need to make them central players in this new medical transportation environment.

Financial Management for Transit Agencies
Presenter: A.T. Stoddard
In today's financial management you cannot afford to be without top-notch financial management skills. You must know your true costs of providing service and be able to track those costs and manage your cash flow. Learn how to use financial information, operations data, and proven financial strategies to plan, develop, and implement your transit system objectives. Learn what data to collect and monitor to ensure success and to evaluate potential changes in service - whether it is new service, service enhancements, or reductions in service. This two-day session will provide tools that any transit manager or supervisor can use with existing data and financial reports.

One-Day Classes

Monday, June 12

Transit Marketing for Community and Public Transportation
Presenter: Selena Barlow
This class will challenge your pre-conceived notions of transit planning, community vision, economic development and organizational mission, while providing the marketing ideas and techniques that can bring your transit organization into its desired future. Transit managers and marketing staff, board members and mobility advocates will all benefit from this outstanding class.

Finding, Interviewing, Hiring, Training and Retaining the Best Employees
Presenter: Peter Schauer
This workshop emphasizes the critical and fundamental role of the job interview in setting the stage for long-term successful employment. You will learn How to align your organization's goals with employee expectations for long-term employee retention. The interview is where the initial alignment of your organization's goals and that of a new hire begins. Most people think the only reason to interview a person is to find a qualified applicant. This presentation explains three reasons to conduct an interview and how to integrate those three elements into a successful interview and a long-term relationship. The presentation focuses on recruiting applicants, screening applicants developing an interview plan, question preparation, scoring the interview, training the new hire and techniques to insure long-term successful employment.

Tuesday, June 13

Ethics - Doing the Right Thing
Presenter: Jill Hough, Ph.D.
Ethical infractions occur in the public agencies and private businesses, hindering their ability to achieve their missions and serve their clients and stakeholders. The public sector has added responsibility and scrutiny because those infractions may involve taxpayer dollars. This training will help transit agencies identify and communicate their values to encourage all employees to share those values. Participants will learn how to develop of a code of ethics that helps employees understand ethical issues, identify who is responsible for enforcing ethics, and know procedures for reporting violations. Participants will also learn ethical tests to use to identify breaches in ethics and ways to address those breaches. They will also discuss scenarios and work through ethical situations together to find solutions.

Professional Transportation Grant Development

Presenter: Dr. Mathilda Harris
Navigating the world of grants and grant development can be daunting. Learn from experts in the grant development process how to convert your ideas into fundable projects. Acquire the skills needed to:

  • Identify key sections of successful proposals
  • Secure partnerships with private sources of funding
  • How to write a convincing argument for funding

The training addresses the overall strategic plan for writing grants, including: needs statement, mission, goals, objectives, activities, evaluation, key personnel, and budgets. You'll also learn how to utilize logic models to clarify and graphically display your project's inputs and outcomes. Whether you new to the field of grant development or a seasoned veteran this course will enhance the skills you need to succeed in your search for funding.

Transit Asset Management Implementation for Tier II Providers
Presenter: John O'Har
This course provides an overview of and implementation guidance for Tier II providers intending to comply with the Transit Asset Management (TAM) Final Rule (49 CFR 625). The course is intended to outline the requirements, underlying TAM principles, improve transit asset management understanding and practices among smaller providers, and provide support to Tier II parties charged with implementation of the asset management requirements This course is directed at mid- and senior-level managers from TAM Plan sponsoring agencies (Group Plan Sponsors and Group Plan Opt-outs), who will be responsible for the implementation of the TAM Final Rule within their agencies.
Objectives: By the end of this course, participants will:

  • Gain a common understanding of transit asset management and what it means for Small Providers
  • Understand the requirements of the Final Rule on Transit Asset Management (49 CFR 625) for Tier II providers
  • Understand the benefits of a transit asset management plan and how it can be used to improve decision-making regarding the management of assets throughout their lifecycle
  • Understand how to develop a transit asset management plan and how to use the plan template to support their process.

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