EXPO 2018 in Pittsburgh, June 10-14

CTAA EXPO: The Future of Mobility

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The best takeaway from the Community Transportation EXPO is acquiring new knowledge, learning new techniques, and exchanging ideas with your peers. This year we have designed our workshops to offer you the best learning experience possible. Keeping in mind the EXPO theme, "The Future of Mobility," we have designed the workshops to provide you with the information and knowledge you need to create the future you want to see. The workshop sessions on Wednesday, June 13 and Thursday, June 14 will feature sessions taught by recognized experts and will be tailored to meet the specific needs of community and public transportation managers, officials and advocates. Here is a list of the tracks and topics for the sessions. Check back often for update on the workshops and news about presenters.


New Technologies in Transit Payments
Current trends are away from fixed vehicle hardware and proprietary data formats. They have gravitated toward hand-held data phones and tablets running open-architecture dispatch and fare collection software. This session will address these developing trends in fare collection.

Addressing Transportation for Persons with Temporary Disabilities: How to Create a Win/Win Scenario for Riders and Providers
Many individuals with temporary disabilities who apply for ADA transportation face long wait times for approval and therefore a severe lack of transportation assistance. In addition, often by the time the ADA application is approved, the individual has often regained his/her mobility and no longer needs ADA transportation. This results in a lose/lose scenario for both riders and the transit providers. This session will address these challenges and highlight providers from across the county who have found ways solutions to address this problem.

Re-envisioning your Operations and Revamping your Transit System
Rising to the challenge of a yearlong exploration and examination of these challenges, agencies must look at opportunities as there community transit moves deeper into the digital era. Agencies now have to revamp their transit system to an innovative transit improvement plan to convey a better connection to community, employees and other modes of transit. This workshop will addresses key strategies for building strong transit system, offering a series of concepts for with a long-term commitment to the future of its transit system and community.

Transit's Role in Disasters
As part of the response system of neighbors helping neighbors, transit services are on the front lines of providing emergency evacuation options, shuttling emergency crews, relief workers and repair teams, dispatching vehicles to offer safety, shelter and comfort, and supporting long-term efforts to rebuild. This session will offer experiences and strategies of transit professionals across the country in planning for, responding to and recovering from these tragedies so that you might be ready when disaster strikes your community

Tribal Transit Moving Forward
This workshop will cover strategies to plan and establish sustainable tribal transit programs. This workshop will include creative ideas to fund tribal transit programs and required process in Federal agencies must work cooperatively together in with Tribes in order to carry out the requirements of the Tribal Transportation Program (TTP)


How to Deal with Employees that Resist Change and Manage in the Workplace
This session will discuss the wider impacts of change, particularly on people and how they, as individuals and teams, move from the current situation to the new one. Theories about how organizations change draw on many disciplines, from psychology and behavioral. As well as considering the tangible impacts of change, it's important to consider the personal impact on those affected, and their journey towards working and behaving in new ways to support the change.

Recruiting Sustainable Driver Workforce
As recruitment plays an increasingly important role in sustainable driver workforce, agencies must now modify their recruitment plan to include of a wide range of community resources that will assist with major recruitment and goals for fulfilling this mission.

Engaging and Retaining a Sustainable Driver Workforce
Sustainable business practices are increasingly appearing on the radar of business around the globe. Organizations now realize the benefits of stainable business practices and now agree that these practices can create virtuous cycle between economic, social and environmental and now long-time shareholding values. This session will provide strategies and stainable vision towards best practices and understanding. Provide important challenges and ways to align employees, government and internal and external shareholders as well as the community to retaining a sustainable driver workforce.

Understanding Developments and Challenges in Drug and Alcohol Testing
This session will focus on issues directly related to creating and maintaining an FTA/DOT compliant drug and alcohol program for rural and tribal transit systems. It will also review upcoming DOT D&A regulatory revisions, marijuana use laws and other current issues.

Getting into the Weed(s): What Now for Transit Providers?
Twenty-eight states, the District of Columbia, and Puerto Rico have legalized medical marijuana, with considerable variation in the policies and programs that govern production, distribution, consumption, and use. This session brings together transportation providers who are currently tackling emerging policy issues and showcase diverse approaches to the challenges that have arisen from these new policies.

No-Go for the Go-Go: Preventing Inappropriate Behavior in the Workplace
Coming into 2018, company policy related to inappropriate workplace behavior has become a major issue. The varieties of inappropriate behaviors in the workplace are now seemingly endless. Even so, employees may not realize their behaviors are inappropriate. This workshop will provide ideas on professional training opportunities and techniques available to your employees to address behaviors are acceptable and which are not.

Succession Planning for your Transit System
The appropriate planning is necessary for any company that hopes to survive in today's transportation industry. This workshop will in examine strategies protects you and your business in the transition of important customers, referral sources, shareholders as well as initiating and maintaining communication and accountability.

Mobility with a Healthy Twist - Incorporating Health in Transportation Decisions
Walkable, bikable, transit-oriented communities are associated with healthier populations. People in such communities are more physically active, have less weight gain, have lower rates of traffic injuries, and are less exposed to air pollution. This session will identify the key issues, promising practices, and important considerations in how to promote positive health outcomes while working within the realities of rural and small urban areas.

Why Does Insurance Keep Increasing and What Can I Do About It?
This session will discuss the increase of insurance premium and assess the levels of financial risk all factor in your transit system to ensure your rights and needs are being coverage accordingly.


Communicating Why - Not Just How - To Ride Transit
This session will look at how to not only be creative in attracting he community to public transportation - but how your agency can increase ridership through initiatives. Learn practical information to encourage reaching out to social listening and feedback.

Using Data to Communicate Outcomes and Value
This session will look at how you can get the most of the data you collect, focusing on using the information to communicate outcomes and value. Learn how to make your data work for you.

The Regulation Solution Exchange
The growing and increasingly complex regulatory environment challenges agencies to expand data requirements, enhance risk management processes, and achieve operational efficiency. This session will discuss collection of regulatory-related services designed to help you understand the liquidity risk profile of securities, measure the effectiveness of processes, and achieve regulatory compliance.

Transportation as a Social Determinant of Health: A Lifeline for Patients, The Bottom Line for Healthcare Providers
This session explores the role of transportation as a social determinant of health through a focus on the transportation connection from the perspective of patients and their health outcomes, and the impact of a lack of patient transportation access on clinics and hospitals. Overall, the discussion will focus on how to esitmate and show the value and savings that are provided via transportation.


A New Approach to Travel Training
This session explores efforts to make transit feel more accessible for new users. Community leaders will provide examples of their own successful programs as models.

How Autonomous Vehicles Will Affect the Transit Industry
As the news and information about autonomous vehicles (AVs) becomes even stronger and louder each day, it only makes sense that many community and public transit leaders ask - what's in it for me? This session will provide an overview of the current status of AV's, future possibilities of AV's, and how these changes may have both large and small-scale effects on the transit industry.

Non-Emergency Medical Transportation - Success in an Era of Uncertainty
This session will address health, efficiency, flexibility of service, and the shifting variables and players involved in NEMT. It will focus on strategies for proving medical transportation services given these shifting variables.

Complete Streets for Small Communities
A complete street in a rural area will look quite different from a complete street in a highly urban area. However, both are designed to balance safety and convenience for all those who use the road. This session will provide an overview of what is happening now with complete streets, particularly in the context of rural communities. Community examples will illustrate opportunities for low cost implementation strategies and pilots.

The Micro Transit Trend - Helpful Strategies and Potential Pitfalls
Micro Transit's new role within mobility and transit continues to impact communities across the country. This session will take a look at the shifting transit landscape, the why and how to Micro Transit, and include a discussion of helpful strategies and potential pitfalls.

Pursuing Mobility as a Service
Mobility as a Service (MaaS) presents an opportunity for communities to improve transportation access through technology. But what is it? Why develop MaaS? And what are the steps to get there?

Navigating Micro Transit and Ride Hailing: Partnering or Do It Yourself?
What are the opportunities and risks behind microtransit and ridehailing services? How can communities of different sizes adapt these concepts to fit their residents' needs?

Friend or Foe: Are Ridehailing Trends a Cause for Concern or an Area of Opportunity? Transportation network companies' (TNCs) new role within mobility and transit continues to impact communities across the country. This session will take a look at the shifting transit landscape, the why and how to of partnerships with TNC's, and include a discussion of helpful strategies and potential pitfalls.


Achieving Inclusive Planning
Agencies have comprehensive planning strategies to promoting the inclusion of older adults, people with disabilities and communities. This session will discuss the philosophical and cultural thoughts and behaviors of this demographic; providing concepts, shared decision-making planning that are inclusive insights that can be successful for your operating programs.

Transit Planning 101 - Addressing Transit Wants, Needs, and Demand
This workshop session will focus on components of designing a responsive transportation service.

Transportations Role in Building Communities
This workshop will examine strategies of developing partnerships, service improvements and capital projects more effectively through public and private partnerships to maintain leverage to those partnerships and community member.

Rural Areas Become Urban? Now Rural Transit Systems Serves Urban Areas?
Is America becoming more urban? What portion of the population is now living in an urban (vs. rural) setting? With all the debates and discussions related to urban sprawl, do we have a way of defining and measuring where and to what extent that phenomenon is taking place? This session will discuss the definition of both and what do we do when rural areas become urban, or when rural transit systems start serving urban areas?

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