Welcome to the Coordination Bookshelves page. This section contains periodic updates providing the latest publications, tools, and other informational resources related to the coordination of human service transportation. Another great way to find basic coordination information is through our partner, the National Conference of State Legislatures. NCSL offers a comprehensive list of all its documents pertaining to transportation and human services.
General Coordination Resources
- Coordination: It's the Law By NRC Director Chris Zeilinger
Even before President George W. Bush issued Executive Order 13330 on Human Service Transportation Coordination (PDF)(89 KB), legal language existed to encourage coordination.
- A Review of Human Services Transportation Plans and Grant Programs (PDF)(2.05 MB)
By the National Cooperative Highway Research Program (NCHRP Research Results Digest 354)
This digest explores the level of effort and costs associated with the development of coordinated public transit-human services transportation plans. The report also discusses the perceived success of the Coordination Plans and the perceived success states and other grantees are having in awarding funds and meeting the Coordination Plan objectives. Pursuant to the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU), the Federal Transit Administration (FTA) instituted a planning requirement as a condition of federal funding for its human services related grant programs for individuals with disabilities, older adults, and individuals with lower incomes. As a result, since 2007, FTA has required the establishment of a locally developed, coordinated public transit/ human services transportation plan (Coordination Plan) for all FTA human services transportation programs. The Coordination Plan must be developed through an inclusive process that involves representatives from public, private, and nonprofit transportation and human services providers, as well as the public. The intent of this requirement is to bring the right people to the table to discuss human services transportation issues and identify opportunities to assist more people, reduce service gaps and overlaps, and increase the cost effectiveness of the services provided.
- Preparing Coordinated Transportation Plans: A Guidebook for State Departments of Transportation (PDF)(548 KB)
By the National Cooperative Highway Research Program (NCHRP Research Results Digest 331)
This report explores existing coordinated planning processes within state departments of transportation (DOTs) that meet the Federal Transit Administration's (FTA's) requirements. The report also examines aspects of those processes that will be useful to other state DOTs and their planning partners as they develop or revise their own planning processes.
- Economic Benefits of Coordinating Human Service Transportation and Transit Services (PDF)(3.95 MB)
By the Transit Cooperative Research Program (TCRP Report 91)
This report presents general coordination concepts, strategies for increasing coordination, and the benefits and industry-wide impacts of coordination. Strategies for coordination include generating new revenues by providing services to new markets, contracting with other agencies to provide services to their current clientele, and coordinated dispatching. Local benefits include increased sources of funding, increased efficiency, increased mobility, and secondary economic benefits.
- Toolkit for Rural Community Coordinated Transportation Services (PDF)(2.73 MB)
By the Transit Cooperative Research Program (TCRP Report 101)
This toolkit describes basic coordination concepts, describe the process for initiating new coordinated transportation efforts, present techniques for improving the effectiveness of existing efforts, and provide a number of case studies for demonstrative purposes. Case studies begin on page 233 of this PDF, which is a large file (2.73 MB).
- United We Ride Factsheets
- A Framework for Action
- Consortium Energy Guide (PDF)(309 KB)
Resources by Topic
Each of the links below will take you to a resource list on that specific topic. You can always return to this page by clicking the "Coordination Bookshelf" link in the right-hand side panel.
- Accessibility and Paratransit
- Aging in Place
- Emergency Preparedness and Response
- Featured Resources
- Funding and Finance
- Insurance and Coordination
- Limited English Proficiency (LEP)
- Livability Resources
- Planning and Land Use
- Public Participation and Social Media
- State Approaches to Coordination
- Veterans Transportations Resources
- Volunteer Transportation
- Wellness and Medical
- Youth and School