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CTAA
  • Leading the Rural Transit Organization (PDF)(95 KB), Spring 2006. By the Community Transportation Association of America. This brief introduces concepts that will help transit leaders incorporate vision and values into decision-making, set goals and priorities, and make their agency's mission statement a part of how and why they do business.

  • Applying Good Business Practices: Hiring, Training, and Evaluating Employees (PDF)(97 KB), Spring 2006. By the Community Transportation Association of America. This brief discusses strategies for identifying, recruiting, and interviewing prospective employees. Also, it discusses employee training and development, performance appraisals or evaluations, and employee rewards. It is a companion to the technical brief, "Leading the Rural Transit Organization."

  • Operating the Rural Transit Agency (PDF)(104 KB), Spring 2006. By the Community Transportation Association of America. This TA brief introduces you to topics and resources required to run your transit agency under federal regulations, as well as coordinate development and delivery of services in a manageable fashion.

  • Volunteers in TransportationSome Issues to Consider (PDF)(114 KB), Revised 2001. Prepared by the Community Transportation Association of America. Before beginning a volunteer transportation program for your transit agency, or starting up a transit service that will operate with volunteers, consider your resources. This brief will show you how to evaluate and explore the human and financial resources necessary for a successful program.

  • Vehicle Procurement (PDF)(116 KB), Revised 2001. Prepared by the Community Transportation Association of America. One of the most crucial tasks for community transportation providers is obtaining the highest quality and most suitable vehicles for their operations. Choosing appropriate vehicles requires careful thinking about your systemís resources, needs and future.

  • Rural Transit Performance Measurement (PDF)(59 KB). Rural transit systems have long sought ways to see how their services stack upto measure performance. The typical method for this has been comparing ourselves to other systems or to ourselves over certain time periods. In the years ahead, as passengers expect more and funding continues to tighten and diversify, these measures will become increasingly important.

  • Developing and Maintaining a Transit System Personnel Policy Technical Assistance Brief Number 6 (PDF)(167 KB). To establish a productive and efficient transit system, personnel policies need to be clearly defined for both employees and managers. A Personnel Policy Manual (PPM) explains the interaction between managers and employees presents legal requirements and outlines a productive and efficient work atmosphere. This brief will discuss the personal policy discussions your agency must make and how they can be included in a PPM.

  • Risk Management for Rural Transit Systems (PDF)(78 KB), Prepared by the Community Transportation Association of America. Risk management is the process of controlling the chance or possibility of financial loss. It is a proactive course of action protecting your systemís assets and income by identifying all the possible causes of accidents or losses, then taking deliberate, planned steps to either prevent or absorb the losses.

  • Managing System Safety for Rural Transit (PDF)(86 KB), Prepared by the Community Transportation Association of America. Providing the highest level of safety in an efficient manner requires the development and implementation of a comprehensive system safety program (SSP). This brief outlines how to develop and implement an SSP for rural transit agencies.

  • American Indian Transportation: Issues and Successful Models (PDF)(69 KB). By Kelly Shawn. This Technical Assistance Brief begins to raise some of the important transportation- related issues faced by American Indians: sovereignty, funding, coordination, computerization and economic growth.

  • Advocating for Your Transit System (PDF)(104 KB), By Suzanne OíNeill and Linda Diebert; revised by APWA staff. Successful transit providers will be those agencies that build coalitions to coordinate available resources, consolidate service to eliminate duplication, and communicate effectively with their community.

  • Getting Started: Creating a Vision & Strategy (PDF)(101 KB), By Beth Denniston, Ream Lazaro, Mary Martha Churchman and Paul L. Verchinski. This technical assistance brief will help translate your vision ó what your community wants ó into a lasting reality.

  • Developing, Designing & Delivering Community Transportation Services (PDF)(101 KB), By Anna M. Nalevanko, Beth Denniston, Ream Lazaro, Mary Martha Churchman and Paul L. Verchinski. This publication is a companion to the technical assistance brief "Getting Started: Creating a Vision and Strategy for Community Transportation." The information in this brief outlines the important next steps: how the transit organization develops, designs and delivers its services.


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